Branch Manager

F.N.B. Corporation•Upper Marlboro, MD

4d•Onsite

About The Position

The Branch Manager is primarily responsible for the branch’s overall sales and operations management and serves as its directing sales manager. The role focuses on originating and expanding new-to-bank customer relationships and coaching the branch team. The manager oversees daily branch activities, conducts market and business development, processes loan requests, solicits new accounts, and ensures effective operations of branch staff and facilities. The incumbent must follow FNB policies, procedures, strategies, and Core Values. The position also carries responsibility for managing risk, maintaining regulatory compliance, and ensuring adherence to audit, security, operational, and company requirements. Overnight travel may be required for training, particularly during onboarding.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent management, communication, organizational, analytical, interpersonal, and customer service skills.
Ability to use a personal computer and job-related software.
MS Word at a basic level, MS Excel at an intermediate level, and MS PowerPoint at a basic level.
Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.

Nice To Haves

BA or BS degree preferred.
Experience in a related position.
Knowledge of banking audit policies and procedures preferred.
Nationwide Mortgage Licensing System and Registry Identifier preferred.

Responsibilities

Generate high-value customer relationships through sales leads and outbound calling to acquire new customers and retain and expand existing relationships.
Participate actively in the community, execute and coach sales strategies to achieve financial goals, and incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to enter and maintain accurate data for referrals, customers, and applicants; complete and manage the lifecycle of relationships according to consumer bank standards.
Manage and coach the branch team and facility to meet FNB standards.
Conduct daily sales meetings, perform HR responsibilities, participate in ongoing education, and lead sales camps as directed by the Market Manager.
Ensure the branch meets quality standards by directing and coaching the branch team.
Maintain the branch’s operational integrity and ensure adherence to audit, compliance, security, and operational requirements.
Assign operational responsibilities and perform operational duties as needed in accordance with established policies and procedures.
Understand, report, respond to, manage, and monitor daily business risks as required by F.N.B. Corporation’s risk management program.
Perform other related duties and projects as assigned.