Branch Manager

Stifel•Great Falls, MT

About The Position

The Branch Manager (BM) supervises the individual Financial Advisor (FA) businesses within the branch and manages support staff. The role is responsible for growing the branch through recruitment, finding new business, and cultivating existing business. The Branch Manager also performs Financial Advisor duties, providing investment services to clients. The position oversees FA businesses and branch operations, supports clients’ best interests, and coordinates with the Firm’s Home Office on supervisory and business matters. It includes managing branch staff, recruiting Financial Advisors, handling administrative responsibilities, and staying current with industry requirements.

Requirements

High school degree or equivalent.
At least 5 years of Financial Services/Brokerage experience.
FINRA Series 7 and Series 63 and 65 or Series 66; Series 8 or 9 and 10. Other licenses may be required based on branch businesses.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Proven success establishing rapport with clients and building and maintaining mutually beneficial, long-term relationships.
Strong knowledge of management principles, including workforce planning, leadership, and allocation of people and resources.
Skill in supervising investment businesses and ensuring clients’ best interests.
Ability to communicate information effectively verbally and in writing, especially information that is not easily understood.
In-depth understanding of the Financial Services industry, domestic and international markets, and the applicable regulatory environment.
Thorough understanding of investment portfolios, products, and services and how to use them with individual clients.
Integrity to perform job functions ethically within the boundaries of the regulatory environment.

Responsibilities

Supervise Financial Advisor businesses to identify patterns and trends and mitigate risk, exposure, or loss; maintain familiarity with underlying clients through documented meetings, management letters, and calls.
Ensure each Financial Advisor’s business operates in clients’ best interests through interactive client dialogue and correspondence.
Direct hiring, training, performance management, coaching, counseling, and employee relations for branch support staff, including strategically allocating staff to support FA businesses.
Develop and execute strategies to identify, prospect, and recruit Financial Advisors with established, clean businesses to grow branch revenue and build a pipeline of potential recruits.
Use professional networks, community engagement opportunities, and referrals to find new businesses and cultivate existing business.
Review and approve supervisory reports and documentation for Financial Advisors; liaise with the Firm’s Home Office on escalated business reviews, trade matters, email surveillance, investment transaction approvals or rejections, and requested reports.
Perform Financial Advisor duties by engaging clients and prospects to identify their financial profiles, providing investment services aligned with their objectives and risk tolerance, and helping them achieve financial goals.
Manage branch administration, including budget and expenses, time-card review, facilities management, and responses to escalated customer, compliance, and legal matters.
Stay current with industry trends and changes, industry rules and regulations, Firm policies and procedures, and Firm training and continuing education.
Identify matters requiring escalation, including suspicious activity, customer complaints, trading errors, and violations of industry regulations or Firm policy.