Branch Manager
About The Position
Security Finance is hiring a Branch Manager to lead a branch team and connect the branch with its community and customers. The manager assists customers with financial needs in person and by phone, oversees branch operations, and works to meet goals while delivering outstanding customer service. Security Finance provides installment loans and income tax preparation and describes its work as serving neighbors and treating customers with respect. The role includes developing, leading, training, and managing branch employees; maintaining office cash accurately and securely; ensuring prompt, accurate completion of loan processes and income tax returns; maintaining reports; minimizing delinquent debt through collection activities; and ensuring compliance with state and federal lending regulations and company policies and procedures. The position is subject to a background check for convictions directly related to its duties and responsibilities. Only job-related convictions will be evaluated, and they will not automatically disqualify a candidate.
Requirements
- Previous management experience.
- Previous customer service experience.
- Ability to fluently communicate in English and Spanish.
- Knowledge of state and federal lending regulations.
- Valid state driver's license with an acceptable driving record.
- Access to a reliable automobile for daily use.
Nice To Haves
- Previous finance experience.
Responsibilities
- Develop, lead, train, and manage branch employees.
- Maintain office cash accurately and securely.
- Meet goals while providing outstanding customer service.
- Ensure prompt and accurate completion of loan processes and income tax returns.
- Maintain reporting and minimize delinquent debt through collection activities.
- Maintain compliance with state and federal lending regulations and company policies and procedures.
- Assist customers with financial needs in person and over the phone.
Benefits
- Medical insurance at minimal cost to the employee.
- Dental insurance.
- Life insurance.
- Short- and long-term disability coverage.
- Profit sharing.
- 401(k) with company matching.
- Paid sick time, holidays, and vacation time.
- Monthly bonus potential when the team meets branch goals.
- Community service opportunities and company contributions to charities, local food banks, educational institutions, and more.
- Growth potential and career development opportunities.
- Hands-on training, online training, and new-hire class orientation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
