BRANCH MANAGER

CHARTER OAK FEDERAL CREDIT UNION•Willimantic, CT
•$67,874 - $113,123

About The Position

Charter Oak Federal Credit Union is hiring a Branch Manager to lead the branch team and help achieve branch goals in performance excellence. The successful candidate will be energetic, enthusiastic, and self-motivated, with strong communication, customer service, and sales skills. The role involves building outside relationships and leads, growing branch business, and ensuring that APEX (Achieving Performance Excellence) goals are met.

Requirements

  • Strong oral and written communication skills.
  • Ability to meet assigned sales goals consistently.
  • Ability to lead, observe, and coach staff to attain or exceed sales and member service goals.
  • At least three years of management experience in the member service area of a credit union or financial institution.
  • Excellent customer service and sales skills.
  • Energetic, enthusiastic, and self-motivated.

Responsibilities

  • Motivate, lead, and assist the team in achieving branch performance goals.
  • Ensure APEX (Achieving Performance Excellence) goals are met.
  • Lead, observe, and coach staff to attain or exceed sales and member service goals.
  • Build outside relationships and leads, and work to grow business at the branch level.
  • Meet assigned sales goals consistently.

Benefits

  • Paid time off
  • Paid sick time
  • Health, medical, and supplemental insurance plans
  • 401(k) retirement plan with employer match
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