Branch Manager

LendNation•Green Bay, WI

7d•Onsite

About The Position

Lend Nation is seeking an energetic, positive, customer-service-driven individual for a full-time Branch Manager position at Branch 0254, located at 509 S Military Ave, Green Bay, WI 54303. The role oversees branch operations, customer service, employees, cash flow, safety, financial performance, collections, and loan compliance. A $1,000 sign-on bonus is available; applicants are invited to ask about it.

Requirements

At least 2 years of experience in a management role.
Excellent customer service and time-management skills.
Excellent written and verbal communication skills.
Ability to train, coach, and develop employees.
Safe, secure, reliable transportation and a valid driver's license.
Predictable and reliable attendance.
Ability to work with minimal supervision.
Must be at least 18 years of age.
Must provide proof of eligibility to legally work in the United States.

Nice To Haves

Experience in customer service, banking, cash handling, or collections is preferred.
Bilingual ability is a plus.

Responsibilities

Conduct customer transactions while ensuring exceptional customer service.
Supervise, coach, and train branch employees.
Manage and control cash flow, auditing, balancing, and banking efforts.
Maintain branch safety and security standards.
Document, resolve, or refer customer and associate comments and complaints to obtain proper resolution.
Monitor and report branch financial performance and meet operating and profitability goals and objectives.
Lead collection efforts on past-due loans.
Ensure loans comply with company and federal, state, and local laws.