About The Position

As a Branch Manager at Chase, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for clients and employees, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. You will complete the Branch Manager Training Program before placement and must be able to travel as required for in-person training and meetings, potentially out of state. The position is subject to Section 19 of the Federal Deposit Insurance Act and to Dodd-Frank/Truth in Lending Act qualifications for Loan Originators. It also requires NMLS registration under the SAFE Act, with continued employment contingent on registration and compliance with renewal and update requirements.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
  • Successful completion of the Branch Manager Training Program before placement as a Branch Manager.
  • Meet applicable Section 19 of the Federal Deposit Insurance Act requirements.
  • Meet Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators, including applicable criminal-history, credit, and financial-responsibility reviews.
  • Register with or update registration in the NMLS under the SAFE Act after starting, and comply with annual renewal and update requirements.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Set a clear vision for the branch team and embody Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for achieving branch goals and growing deposits and investments.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build and develop a high-performing team through coaching, feedback, and recognition.
  • Promote ongoing learning and development within the team.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect clients and the company, and follow policies and procedures.
  • Connect, influence, and educate employees, partners, and clients about technology.
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