Stylist (P/T), Walnut Creek, CA

Johnny Was•Walnut Creek, CA

About The Position

The Stylist at Johnny Was is a luxury sales professional and brand ambassador who delivers a highly personalized, elevated client experience while driving measurable business results. The role combines styling expertise, relationship-building, and sales performance to achieve individual and store goals in accordance with Johnny Was retail standards. The Stylist supports store leadership and day-to-day boutique operations while helping create an inspiring in-store experience that reflects the brand’s aesthetic and values. The position includes clienteling and relationship development, product storytelling, sales and KPI accountability, visual and brand standards, and operational support. The Stylist may independently oversee boutique operations as needed and supports store events, shipment processing, stock replenishment, and inventory management.

Requirements

Proven track record of achieving sales goals and performance metrics.
Strong interpersonal skills and a client-first mindset.
Passion for fashion, craftsmanship, and styling.
Ability to work in a fast-paced, results-driven environment.
Flexible availability, including evenings, weekends, and holidays.
Ability to stand for extended periods and lift up to 25 pounds.

Nice To Haves

2–3+ years of luxury, contemporary, or premium retail sales experience preferred.

Responsibilities

Deliver an elevated, personalized client experience that reflects the Johnny Was aesthetic and lifestyle.
Build long-term client relationships through proactive clienteling and outreach during and after purchases.
Maintain and grow an active client book through consistent follow-up and appointment selling.
Demonstrate product knowledge, including fabrication, fit, craftsmanship, and seasonal storytelling.
Anticipate client needs and resolve concerns professionally and promptly.
Support store events, trunk shows, and community activations to drive traffic and client engagement.
Achieve and exceed individual sales goals and KPI targets, including sales volume, units per transaction (UPT), average unit retail (AUR), average order value (AOV), and client acquisition and retention metrics.
Drive omnichannel sales through in-store, online, and client outreach opportunities.
Use CRM and clienteling tools to track performance and encourage repeat business.
Represent the Johnny Was lifestyle and values as a brand ambassador and maintain a polished, luxury-appropriate presentation.
Uphold company policies, operational procedures, and compliance standards.
Support visual merchandising and ensure the sales floor reflects brand storytelling and seasonal direction.
Oversee boutique operations independently as needed.
Communicate effectively and build strong partnerships with clients, peers, and management.
Accurately execute POS transactions, including cash handling, alarms, and security procedures.
Open and close the store in accordance with company standards and compliance requirements.
Assist with shipment processing, stock replenishment, and inventory management.
Maintain a clean, organized, and visually compelling store environment.