Account Manager, Immunology - Walnut Creek, CA

Galderma•Boston, CA

23h

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-value, large, organized customers in assigned segments, including dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, using advanced clinical, operational, and financial commercial selling skills. The Account Manager develops expertise in brand and segment strategy, promotes prescription products in a competitive market, and executes integrated commercial selling strategies. The position leads cross-functional account planning to grow and retain key accounts, aligns customer and provider objectives with market access and field reimbursement functions, and uses analytics and customer insights to anticipate needs and develop solutions. The role also manages key opinion leader relationships, serves as the primary contact for assigned commercial speaker bureau contacts, and plans and carries out field-based activities in accordance with company and regulatory standards. The role is based in Walnut Creek, California, with a territory that includes Santa Rosa and Concord. It requires regular travel and work in varied professional settings, including customer sites, healthcare settings, conferences, and company locations. Compensation includes a target base salary range of $120,000–$165,000 per year, with eligibility to participate in a commission plan. Galderma offers medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and plan terms.

Requirements

Bachelor’s degree in Business or a related field.
At least five years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, not limited to a specific product or portfolio.
Strong track record of consistent, documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal customers and functions, including market and patient access and field reimbursement.
Ability to take strong ownership of a book of business and deliver results.
Strong problem-solving and decision-making skills.
Disciplined self-starter who is comfortable working autonomously.
Ability to think strategically and maintain a long-term vision.
Relationship management and closing skills, with the ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including comfort working in ambiguous situations and without structure.
Resilience, persistence, and willingness to take risks.
Creative, innovative, resourceful, and solution-oriented approach.
Proficiency using complex sales data and call-reporting software or applications.
Superior selling, technical, and relationship-building skills.
Proficiency with MS Office in a Windows environment and familiarity with sales reporting software.
Ability to travel regularly and perform work in varied professional environments; duties may involve extended driving, standing, walking, presenting, and transporting materials.
Must be eligible to work in the United States; work authorization sponsorship is not offered.

Responsibilities

Acquire and maintain expertise in brand and segment strategy and tactics, and provide expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using knowledge of contracting and access platforms and market and industry insights.
Lead development of cross-functional account plans that support portfolio penetration, retention, and growth in key accounts.
Analyze account and provider objectives and align market and patient access and field reimbursement functions to drive demand and meet business unit goals.
Collaborate and coordinate with internal and external stakeholders; use business analytics and customer insights to anticipate customer needs and support solution development.
Oversee relationships with key opinion leaders within the area.
Execute customer engagement initiatives to strengthen strategic customer partnerships.
Serve as the primary liaison for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.