Account Manager, Immunology - Walnut Creek, CA

Galderma•Boston, CA

22h

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-value, organized customers in assigned segments. These may include dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, using advanced clinical, operational, and financial commercial-selling skills. The territory is based in Walnut Creek, California, and includes Santa Rosa and Concord. The Account Manager develops expertise in brand and segment strategy, promotes prescription products in a competitive market, and executes integrated commercial-selling strategies. The role leads cross-functional account planning to drive portfolio penetration, retention, and growth; coordinates with internal and external stakeholders; uses analytics and customer insights to identify needs and develop solutions; and manages customer and key opinion leader relationships. The position also plans and carries out field activities in accordance with company and regulatory standards. This role requires regular travel and work in varied professional settings, including customer sites, healthcare settings, conferences, and company locations. Work may involve extended driving, standing, walking, presenting, and transporting materials. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position does not offer work-authorization sponsorship; external applicants must be eligible to work in the United States. The target base salary range is $120,000–$165,000 per year, with placement dependent on factors such as responsibilities, qualifications, experience, education, location, market conditions, and internal equity. The role is also eligible to participate in a commission plan, subject to its terms and eligibility requirements.

Requirements

Bachelor’s degree in Business or a related field.
Five or more years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, not limited to a specific product or portfolio.
Strong track record of consistent, documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal functions, including market and patient access and field reimbursement.
Ability to take ownership of a book of business and deliver results.
Strong problem-solving and decision-making skills; disciplined self-starter comfortable working autonomously.
Ability to think strategically and maintain a long-term vision.
Relationship-management and closing skills, with ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including comfort working in ambiguous or unstructured situations.
Resilience, persistence, and willingness to take risks.
Creativity, innovation, resourcefulness, and a solution-oriented approach.
Proficiency with complex sales data and call-reporting software or applications.
Superior selling, technical, and relationship-building skills.
Proficiency with MS Office in a Windows environment and familiarity with sales-reporting software.
Ability to travel regularly and perform work in varied professional environments; work may involve extended driving, standing, walking, presenting, and transporting materials.

Responsibilities

Acquire and maintain expertise in brand and segment strategy and tactics, and provide expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial-selling strategies using knowledge of contracting and access platforms and market and industry insights.
Lead development of cross-functional account plans to deliver portfolio penetration, retention, and growth for key accounts.
Analyze account and provider objectives and align market and patient access with field reimbursement functions to drive demand and meet business unit goals.
Collaborate and coordinate with internal and external stakeholders; use business analytics and customer insights to anticipate customer needs and support solution development.
Oversee relationships with key opinion leaders within the area.
Execute customer-engagement initiatives to strengthen strategic partnerships.
Serve as the primary liaison for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.