Stylist (P/T), Walnut Creek, CA

Johnny Was•Walnut Creek, CA

3d•$20 - $21•Onsite

About The Position

The Stylist is a luxury sales professional and brand ambassador who delivers a personalized, elevated client experience while driving individual and store sales results. The role combines styling expertise, relationship-building, sales performance, and operational support, helping create an in-store experience that reflects the Johnny Was aesthetic and values. The Stylist builds and maintains client relationships through proactive clienteling, outreach, follow-up, and appointment selling. They demonstrate product knowledge, support sales and client engagement through events and omnichannel opportunities, and use CRM and clienteling tools to encourage repeat business. The role also supports store leadership and boutique operations, including visual merchandising, transactions, opening and closing, inventory, and maintaining the store environment.

Requirements

2–3+ years of luxury, contemporary, or premium retail sales experience preferred.
Proven track record of achieving sales goals and performance metrics.
Strong interpersonal skills and a client-first mindset.
Passion for fashion, craftsmanship, and styling.
Ability to work in a fast-paced, results-driven environment.
Flexible availability, including evenings, weekends, and holidays.
Ability to stand for extended periods and lift up to 25 pounds.

Nice To Haves

2–3+ years of luxury, contemporary, or premium retail sales experience.

Responsibilities

Deliver a personalized client experience that reflects the Johnny Was aesthetic and lifestyle.
Build long-term client relationships through proactive clienteling and outreach before and after purchases.
Maintain and grow an active client book through consistent follow-up and appointment selling.
Demonstrate product knowledge, including fabrication, fit, craftsmanship, and seasonal storytelling.
Anticipate client needs and resolve concerns professionally and promptly.
Support store events, trunk shows, and community activations to drive traffic and engagement.
Achieve individual sales goals and KPI targets, including sales volume, transactions, UPT, AUR, AOV, and client acquisition and retention.
Drive omnichannel sales through in-store, online, and client outreach opportunities.
Use CRM and clienteling tools to track performance and maximize repeat business.
Represent the Johnny Was brand and maintain a polished, luxury-appropriate presentation.
Uphold company policies, procedures, and compliance standards.
Support visual merchandising and ensure the sales floor reflects brand storytelling and seasonal direction.
Oversee boutique operations independently as needed and communicate effectively with clients, peers, and management.
Accurately execute POS transactions, cash handling, alarms, and security procedures.
Open and close the store according to company standards and compliance requirements.
Assist with shipment processing, stock replenishment, and inventory management.
Maintain a clean, organized, and visually compelling store environment.