Branch Manager

QCHI/ LendNation Open Career•Green Bay, WI

6d•Onsite

About The Position

LendNation is seeking a full-time, customer-service-driven Branch Manager for Branch 0254 in Green Bay, Wisconsin. The Branch Manager oversees customer transactions and service, supervises and develops branch employees, manages cash and banking activities, maintains branch safety and security, and works toward financial and operating goals. The role also leads collections on past-due loans and ensures loans comply with applicable company and federal, state, and local laws. A $1,000 sign-on bonus is mentioned.

Requirements

At least 2 years of experience in a management role.
Excellent customer service and time management skills.
Excellent written and verbal communication skills.
Ability to train, coach, and develop employees.
Safe, secure, reliable transportation and a valid driver's license.
Predictable and reliable attendance.
Ability to work with minimal supervision.
Must be at least 18 years of age.
Must provide proof of eligibility to legally work in the United States.

Nice To Haves

Experience in customer service, banking, cash handling, or collections.
Bilingual ability.

Responsibilities

Conduct customer transactions while ensuring exceptional customer service.
Supervise, coach, and train branch employees.
Manage and control cash flow, including auditing, balancing, and banking activities.
Maintain branch safety and security standards.
Document, resolve, or refer customer and associate comments and complaints to obtain appropriate resolution.
Monitor and report branch financial performance and meet branch operating and profitability goals and objectives.
Lead collection efforts on past-due loans.
Ensure loans comply with company and federal, state, and local laws.