Branch Manager

Surge Staffing•Allentown, PA

About The Position

The Branch Manager identifies, prospects, and secures business opportunities to support revenue growth in an assigned geographic area. The role develops and implements sales strategies for new prospects and active or inactive client accounts, works with field management to plan and follow up on sales activities, and achieves profit results consistent with forecasts and expectations. The Branch Manager develops sales plans for at least 30 target accounts, identifies prospects, creates account plans, and leads sales efforts for designated accounts. Activities may include sales calls, competitive analysis, presentations, proposals, in-office demonstrations, direct mail campaigns, and follow-up. The role collaborates with branch and Headquarters staff to build product knowledge and implement solutions, supports sales closure, analyzes customer needs, builds local business relationships, records sales activity, and responds promptly to customer and prospect inquiries. Other duties may be assigned to support successful company operations. Surge is a national staffing and workforce-solutions company with more than 50 years of experience. It emphasizes long-term client partnerships and matching employees with appropriate placements. The company reports connecting more than 122,000 employees annually and is an equal opportunity employer committed to reasonable accommodation for individuals with disabilities.

Requirements

High school diploma or equivalent.
Previous business development experience.
At least 3 years of proven outside direct sales experience, including developing sales strategies, consultative sales, cold calling, sales presentations, and closing techniques.
Ability to work in a fast-paced, highly competitive, deadline-oriented environment.
Self-motivation and a sense of urgency in sales and service activities.
Strong leadership, initiative, and creativity, including the ability to identify and communicate successful techniques.
Ability to work independently and with other team members.
Ability to shift between two or more tasks.
Cooperative, team-oriented approach; patience and calm under pressure.
Ability to produce results in an autonomous environment while following company guidelines and adapting to changing priorities.
Strong written and verbal communication skills.
Ability to provide excellent customer service to clients.
Ability to advise, counsel, guide, and influence others’ opinions and decisions.
Familiarity with the surrounding area.
Basic math skills.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
Ability to travel to locations such as customer sites and other company offices.

Responsibilities

Develop account sales plans and approaches with the Manager for a minimum of 30 target accounts.
Identify prospects and develop strategies to secure new business, including sales calls, competitive analysis, presentations, proposals, demonstrations, direct mail, and follow-up.
Conduct sales calls to prospect, active, and inactive accounts, independently and jointly with branch staff and management, according to priorities set by the Manager.
Serve as the lead sales resource for identified target accounts and create account plans.
Partner with branch and Headquarters staff to develop product knowledge and implement product solutions.
Support sales closure to shorten the sales cycle and meet sales goals and objectives.
Analyze prospect requirements and needs to determine how company products and services can meet those needs and resolve problems.
Establish business-community contacts and participate in local networking events to increase brand recognition and awareness.
Record business and sales activity in the company database and complete required activity reports.
Respond promptly to customer and prospect inquiries and needs.
Perform other duties needed to ensure successful company operations.