Branch Manager

Security Finance•Erwin, TN

About The Position

Security Finance is hiring a Branch Manager to lead a branch team and serve as a connection between the branch, community, and customers. The manager helps customers with financial needs in person and over the phone, while overseeing branch operations and supporting the company’s installment loan and income tax preparation services. The role includes developing, leading, training, and managing employees; maintaining office cash securely and accurately; achieving branch goals while delivering outstanding customer service; ensuring loan processes and tax returns are completed promptly and accurately; maintaining reports and minimizing delinquent debt through collection activities; and ensuring compliance with lending regulations and company policies. Security Finance describes itself as a financial services company serving communities since 1955, with an emphasis on community involvement and treating customers respectfully. The posting offers training, career growth opportunities, and potential monthly bonuses tied to branch goals.

Requirements

  • Previous management experience.
  • Previous customer service experience.
  • Knowledge of state and federal lending regulations.
  • A valid state driver’s license with an acceptable driving record.
  • Access to a reliable automobile for daily use.

Nice To Haves

  • Previous finance experience.

Responsibilities

  • Develop, lead, train, and manage branch employees.
  • Maintain office cash with accuracy and security.
  • Meet goals while providing outstanding customer service.
  • Ensure prompt and accurate completion of the loan process and income tax returns.
  • Maintain reporting and minimize delinquent debt through collection activities.
  • Maintain compliance with state and federal lending regulations and company policies and procedures.
  • Assist customers over the phone and in person with financial needs.

Benefits

  • Medical insurance at minimal cost to the employee.
  • Dental insurance.
  • Life insurance.
  • Short- and long-term disability coverage.
  • Profit sharing.
  • 401(k) with company matching.
  • Paid sick time.
  • Paid holidays.
  • Paid vacation time.
  • Potential monthly bonus when the team meets branch goals.
  • Training that includes hands-on training, online training, and new-hire class orientation.
  • Career growth potential.
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