Branch Manager

Plumbing Solutions LLC•Augusta, GA

13d•$60,000 - $90,000

About The Position

Plumbing Solutions, LLC is hiring a Branch Operations Manager to support operational performance and growth in its residential plumbing business. This is a hands-on leadership role focused on workflow coordination, scheduling, communication, and efficient execution across branch teams. The manager works closely with the CEO and branch leadership to maintain consistent standards, improve processes, and support the systems that keep projects moving. The role also leads company-wide operations across Operations, Procurement, Estimating, and Scheduling. It translates the CEO’s vision into goals, execution plans, and accountability; manages department heads; oversees financial performance, efficiency, and profitability; and coordinates headquarters with branch operations. The manager develops scalable systems, policies, and reporting structures, builds leadership depth and company culture, and drives accountability through meetings, scorecards, and performance reviews. The posting describes success as efficient, predictable, profitable operations that do not rely on the owner; consistent standards across branches and departments; clear, proactive communication; and systems and leadership capable of supporting growth. The listing identifies Augusta, Georgia, as the job location, while its requirements also refer to the Florence branch location.

Requirements

At least 5 years of progressive leadership experience in construction, plumbing, or a related trade industry.
At least 5 years of field leadership or management experience in residential plumbing, construction, or a closely related trade.
Extensive practical plumbing experience and proven knowledge of residential plumbing installation practices.
Demonstrated success in operations management, including managing local production and complex field schedules.
Strong understanding of field operations, scheduling, logistics, and financial accountability.
Ability to ensure compliance with installation, safety, and quality standards.
Deep familiarity with local building codes and trade installation standards relevant to the Florence branch location.
Basic understanding of budgeting, job costing, labor utilization metrics (KPIs), and data-driven operational decisions.
Proven ability to lead, coach, and motivate diverse teams.
Ability to build and maintain long-term builder relationships, manage expectations, and resolve site issues professionally.
Ability to enforce company standards and values, provide performance feedback, and manage disciplinary actions in partnership with HR.
Ownership mindset and willingness to handle varied operational tasks to ensure branch success.
Excellent organizational and communication skills for coordination with the Operations Coordinator/COO and proactive communication with builders and field teams.
Excellent communicator with a steady, decisive leadership style.
Ability to thrive in a fast-growing, hands-on environment.
A systems- and people-building approach to leadership.

Nice To Haves

Master Plumbing License.

Responsibilities

Lead company-wide operations, overseeing Operations, Procurement, Estimating, and Scheduling.
Translate the CEO’s vision into measurable goals, execution plans, and accountability across departments.
Directly manage department heads to ensure consistent quality and performance.
Oversee financial performance, efficiency metrics, and profitability.
Maintain seamless coordination between headquarters and branch operations.
Develop scalable systems, policies, and reporting structures to support growth.
Build leadership depth and strengthen company culture across all levels.
Drive accountability through consistent meetings, scorecards, and performance reviews.
Manage local production, complex field schedules, and compliance with installation, safety, and quality standards.
Lead, coach, and motivate teams including Field Supervisors, Install Crews, Quality Inspectors, and Warehouse staff.
Strengthen builder relationships, manage expectations, and resolve site issues promptly and professionally.
Enforce company standards and values, deliver performance feedback, and manage disciplinary actions in partnership with HR.
Engage in varied operational tasks, including warehouse, plumbing, and management work, to support branch success.
Coordinate daily with the Operations Coordinator/COO and communicate proactively with builders and field teams.