Branch Manager

All In Credit Union•Dothan, AL

6d•$63,000 - $94,500

About The Position

The Branch Manager leads branch operations, supports team success, and delivers an exceptional member experience while advancing service quality, operational excellence, and branch growth. The role aligns branch activity with organizational goals and fosters a workplace reflecting All In Credit Union’s SPARKLE values. The Branch Manager develops and motivates the branch team, monitors performance against objectives, maintains communication and reporting with leadership, and represents the branch with members and community partners. The role also promotes Credit Union products and services using a needs-based approach and oversees compliance with policies and procedures.

Requirements

3 to 5 years of experience in a similar or related role, with demonstrated leadership abilities.
Strong understanding of financial services and consumer lending.
Proven track record of team development and commitment to operational excellence.
Proactive approach to member engagement aligned with the values of Smiling, Passionate, Accountable, Resilient, Kind, Listener, and Empathetic.

Responsibilities

Lead, develop, and motivate a high-performing branch team; conduct performance evaluations, observations, and coaching, and take appropriate personnel actions.
Monitor branch performance against established objectives and assigned goals, implementing corrective actions as needed.
Maintain communication with the leadership team; prepare and submit standard reports; attend management meetings; and lead daily branch huddles.
Represent the branch in relationships with members, sponsor organizations, suppliers, and community groups.
Promote and cross-sell Credit Union products and services using a needs-based approach to meet member needs and organizational goals.
Oversee branch activities to ensure compliance with Credit Union policies and procedures.