Branch Manager

Security Finance•Jefferson City, TN

About The Position

Security Finance is hiring a hands-on Branch Manager to lead an enthusiastic team and connect the branch with its community and customers. The role involves helping customers with financial needs in person and over the phone, while supporting the company’s installment loan and income tax preparation services. The Branch Manager leads, trains, and manages branch employees; oversees office cash; and works toward branch goals while providing outstanding customer service. The role also ensures loan processes and income tax returns are completed promptly and accurately, maintains reporting, minimizes delinquent debt through collection activities, and ensures compliance with state and federal lending regulations and company policies and procedures.

Requirements

  • Previous management experience.
  • Previous customer service experience.
  • Knowledge of state and federal lending regulations.
  • A valid state driver’s license with an acceptable driving record.
  • Access to a reliable automobile for daily use.

Nice To Haves

  • Previous finance experience.

Responsibilities

  • Develop, lead, train, and manage branch employees.
  • Maintain office cash accurately and securely.
  • Meet goals while providing outstanding customer service.
  • Ensure prompt and accurate completion of loan processes and income tax returns.
  • Maintain reporting and minimize delinquent debt through collection activities.
  • Maintain compliance with state and federal lending regulations and company policies and procedures.
  • Assist customers with financial needs in person and over the phone.

Benefits

  • Medical insurance at minimal cost to the employee.
  • Dental insurance.
  • Life insurance.
  • Short- and long-term disability coverage.
  • Profit sharing.
  • 401(k) with company matching.
  • Paid sick, holiday, and vacation time.
  • Monthly bonus potential when the team meets branch goals.
  • Career growth opportunities.
  • Hands-on training, online training, and new-hire class orientation.
  • Community service and company contributions to charities, local food banks, educational institutions, and other organizations.
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