Branch Manager

First National Bank Of Pennsylvania•Upper Marlboro, MD

2d•Onsite

About The Position

The Branch Manager is primarily responsible for the branch’s overall sales and operations management and serves as its directing sales manager. The role focuses on originating and expanding new-to-bank customer relationships and coaching the branch team to achieve performance goals. The manager oversees daily branch activities, conducts market and business development, processes loan requests, solicits new accounts, and ensures effective operation of branch staff and facilities. The manager must follow FNB policies, procedures, strategies, and Core Values. The Branch Manager is accountable for the completion and lifecycle of new and existing customer relationships under consumer bank standards, as well as the branch’s operational integrity and compliance with audit, security, and operating requirements. All employees are responsible for understanding, reporting, responding to, managing, and monitoring risk in accordance with F.N.B. Corporation’s risk management program. Compliance with regulatory requirements and company procedures is required.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
Legally authorized to work in the United States; employment-based visa sponsorship is not provided.
Nationwide Mortgage Licensing System and Registry Identifier is required.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree.
Experience in a related position.
Knowledge of banking audit policies and procedures.
Nationwide Mortgage Licensing System and Registry Identifier preferred.

Responsibilities

Generate high-value customer relationships through sales leads and outbound calling, and retain and expand existing relationships.
Participate actively in the community.
Execute and coach sales strategies to achieve financial goals.
Incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to maintain data quality for referrals, customers, and applicants.
Oversee the completion and lifecycle of new and existing relationships according to consumer bank standards.
Manage and coach the branch team and facilities to ensure the branch operates according to FNB standards.
Conduct daily sales meetings, perform HR responsibilities, participate in ongoing education, and lead sales camps according to the Market Manager.
Ensure the branch meets quality standards through direction and coaching of the team.
Maintain branch operational integrity and adherence to audit, compliance, security, and operational requirements.
Assign operational responsibilities and perform operational duties as needed under established policies and procedures.
Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring risks encountered in daily work.
Perform other related duties and projects as assigned.