Branch Manager

Lansing Building Products • Greensboro, NC

7d

About The Position

The Branch Manager is the primary decision-maker, communicator, and culture-creator in the assigned market. The role drives progress toward execution of Lansing Building Products’ strategy and achievement of its long-term goals, and serves as a change-management leader when implementing company initiatives. Success involves embodying Lansing’s Purpose, Mission, and True Blue behaviors; building and maintaining a high-performing team; driving operational and sales excellence; and running a profitable branch. The Branch Manager reports to the Regional Manager. Direct reports include the Branch Operations Manager at all locations, Outside Sales Representatives at most locations, and Outside Sales Trainees at select locations.

The Branch Manager leads the branch’s day-to-day functions and oversees the associate and customer experience, vendor and stakeholder relationships, personnel development, sales activity, and branch communications. The role includes acting as a lead salesperson and regularly spending time away from the branch to strengthen existing customer relationships and develop new ones.

The compensation package includes a competitive base salary with uncapped bonus potential based on branch gross sales, branch net profit, and delivery on team and operational expectations. The company also provides a car with gas card and insurance coverage, a cell phone, laptop, and tablet. Employees may qualify for an annual sales incentive trip. Lansing is described as a certified Great Place To Work® for seven years running.

Requirements

• Unwavering commitment to high ethical standards and integrity.
• Track record of being optimistic, motivating, competitive, and resilient.
• Capability, potential, and willingness to grow in people leadership and talent development.
• Outstanding communication, social, and listening skills, including willingness to give direct feedback to associates at all levels.
• Prior business-to-business sales experience, high sales aptitude, and willingness to cultivate new business as well as manage existing business.
• Ability to work independently and collaboratively, including across business functions.
• Innovative mindset and willingness to analyze lessons learned and challenge the status quo.

Nice To Haves

• Prior people management experience.

Responsibilities

• Lead the day-to-day functions of the branch, directly and through engagement with the Branch Operations Manager, Warehouse Manager, Outside Sales Representatives, and other branch associates.
• Oversee all facets of the associate experience, including hiring, onboarding, training, development, performance management, advancement, and separations.
• Oversee all facets of the customer experience, including creating “wow” moments, building valuable partnerships, following operational policies and procedures, and improving service based on customer feedback and audit findings.
• Build and sustain strong relationships with key vendors and other stakeholders, including initiating and leading quarterly strategic vendor planning meetings.
• Coach and develop branch personnel, including conducting consistent ride-alongs with Outside Sales Representatives and Outside Sales Trainees and dedicated check-ins with the Branch Operations Manager.
• Conduct weekly sales, management, and all-associate branch meetings, along with other group meetings as needed, to promote communication, alignment, execution, and continuous improvement.
• Work effectively with the Regional Manager, Home Office support personnel, and senior leadership to engage the broader Lansing team.
• Serve as a lead salesperson for the branch by regularly spending time away from the branch to strengthen existing customer relationships and develop new ones.
• Drive execution of company strategy and long-term goals, support change management, and run a profitable branch.

Benefits

• Competitive base salary with uncapped bonus opportunity based on branch gross sales, branch net profit, and delivery on team and operational expectations.
• Company car with gas card and insurance coverage.
• Cell phone, laptop, and tablet.
• Opportunity to qualify for an annual sales incentive trip.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed