Branch Manager Trainee

Regional Finance•Gainesville, FL

About The Position

The Branch Manager Trainee assists the Branch Manager while learning the consumer finance business and Regional Management Corporation’s business practices. The role prepares the trainee to manage a branch office and develops the skills needed to run a branch, including effective people management. The trainee is expected to perform in accordance with RMC’s Mission, Vision, and Shared Values. The position includes completing a 15-month technical and soft-skills training program, with required in-person training at offsite locations. The trainee learns RMC’s personal loan offerings, supports customer relationships and branch operations, and works with management to establish and track goals. The role may involve travel and relocation for career advancement.

Requirements

Bachelor’s degree.
Experience with Microsoft Office Suite products.
Attention to detail.
Pass drug screening and criminal and credit background checks.
Valid driver’s license and access to a dependable automobile with liability insurance coverage.
Willingness to relocate for career advancement.
Ability to travel.
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Ability to relate well to a broad range of people, including external customers, branch colleagues, and corporate coworkers.
Ability to thrive in a pay-for-performance environment.
Proven ability to multitask.
High degree of integrity.
Confidence.
Sales mentality.
Adaptability to a changing environment.
Desire for career advancement.
Problem-solving skills.

Nice To Haves

Bachelor’s degree in a related field, such as business, accounting, finance, economics, management, or marketing.
Bilingual ability.
Leadership roles in collegiate activities.
Community involvement.

Responsibilities

Complete a 15-month technical and soft-skills training program in preparation for a Branch Manager role.
Develop subject-matter expertise in RMC personal loan offerings and present loan solutions to current and potential customers.
Assist in developing marketing strategies to grow the branch loan portfolio and improve profitability.
Build customer relationships by providing exceptional service.
Use RMC account-management practices to assist delinquent customers.
Transport money and deposits to and from the bank.
Complete the training program within the timeframe set by the Training Department and attend required in-person training at offsite locations.
Complete weekly progress reports and work with management to develop, communicate, and track daily, weekly, and monthly goals.
Report, manage, and maintain branch standards related to delinquency.
Receive, track, and post customer payments and fees in compliance with company policy.
Close loans as directed by the manager.
Manage branch-to-customer communications via mail.
Process loan product applications.
Work with the manager to ensure daily branch opening and closing procedures are completed properly.
Assist with developing new business-to-business contacts and maintaining existing contacts.
Perform other duties as assigned by leadership.