Branch Manager of Fixed Operations
About The Position
Allegiance Trucks is seeking a Fixed Operations Branch Manager for a growing dealership. The role leads the parts and service departments, sets an example for the team, and develops an engaged workforce committed to excellent customer service and promoting Allegiance Trucks as a dealership and employer of choice. The manager is responsible for effective, efficient department operations and supporting their growth, while addressing customer concerns professionally and promptly. The position also gathers information from customers and other dealers to help the company improve service and grow market share. The role requires strong leadership and business acumen, clear communication, organizational and time-management skills, proficiency with dealership management software, and in-depth knowledge of dealership parts and service operations. The manager should be able to solve problems, adapt when daily schedules change, and maintain a professional appearance, including safe shoes. A high school diploma or equivalent and a valid state driver’s license with a clean driving record are required. At least eight years of management experience in the commercial truck dealership industry or a related field is required; a relevant bachelor’s degree is preferred.
Requirements
- Strong leadership skills.
- Business acumen.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Proficiency in using dealership management software.
- In-depth knowledge of dealership parts and service operations.
- Strong problem-solving skills.
- Ability to handle disruptions to daily schedules and routines.
- Professional appearance, including appropriate clothing and safe shoes.
- High school diploma or equivalent.
- At least 8 years of management experience in the commercial truck dealership industry or a related field.
- Valid state driver's license.
- Must maintain a clean driving record.
Nice To Haves
- Bachelor’s degree in business, management, or a related field.
Responsibilities
- Lead the day-to-day operations of the parts and service departments.
- Provide leadership for the growth of the parts and service departments.
- Ensure effective and efficient operations of the parts and service departments.
- Develop employees to enhance their performance and career growth.
- Address customer concerns and resolve issues in a timely and professional manner.
- Foster a positive work environment.
- Stay informed about industry trends and competitive offerings.
- Gather and share information from customers and other dealers to help Allegiance better serve customers and grow market share.
- Lead by example and develop an engaged team committed to customer service.
Benefits
- Competitive starting pay.
- Medical, dental, and vision plans.
- Complimentary life insurance and voluntary coverage options.
- Paid time off, including vacation, sick time, and floating holidays.
- 401(k) with company match.
- Additional training and support for career advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
