Branch Manager III

Civista Bank • Columbus, OH

11d

About The Position

Civista Bank is seeking a dynamic and experienced Branch Manager III to manage and lead all aspects of a Retail branch while meeting and exceeding sales goals and financial targets. The role calls for banking operations, leadership, and business development experience, and demonstrates Civista Bank’s mission to improve the financial lives of employees and shareholders and make a difference in the communities it serves.

The Branch Manager III leads team and personal development through coaching, training, and performance evaluations, while delivering an exceptional customer experience and meeting branch goals. The role develops and maintains small business and consumer relationships, grows deposits and the branch’s customer base, collaborates with internal partners to address client needs, and creates and executes an annual strategic plan. The position also conducts hiring with the Assistant Branch Manager and Regional Manager and stays current on Bank products, services, and regulatory requirements. Duties may include other activities supporting the role’s accountabilities.

The work involves frequent use of computer screens and reading reports, concentration under sometimes distracting conditions, lifting and moving files weighing up to 50 pounds, professional communication in person and by telephone, and some travel for meetings and training.

Requirements

• High school diploma or equivalent required.
• Proven success in sales, business development, and team leadership.
• Four years of experience in a retail or branch banking environment.
• Knowledge of regulatory requirements and compliance standards related to small business banking.
• Maintain strong partnerships with community and civic organizations.

Nice To Haves

• Associate or Bachelor’s degree preferred.

Responsibilities

• Lead team and personal development through coaching, training, and performance evaluations to achieve an exceptional customer experience and meet branch goals.
• Develop and maintain a portfolio of small business customers through on-site visits, networking, and community engagement.
• Deepen relationships with business owners and their associates; open accounts, secure deposits, and cross-sell to gain the full client relationship.
• Collaborate with internal partners to meet clients’ needs and provide referrals to treasury management, merchant services, private banking, wealth, and other Bank partners.
• Develop consumer relationships and collaborate with partners to expand branch and market share and grow the Civista brand.
• Create and execute an annual strategic plan, using analysis and critical thinking and adjusting to market conditions and trends to achieve monthly sales and operational goals.
• Conduct interviews and hire Retail branch team members in conjunction with the Assistant Branch Manager and Regional Manager.
• Stay up to date on Bank products, services, and regulatory requirements.
• Perform other duties as assigned and activities that support the key accountabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED