VP, Branch Manager II - Clark and Fanwood (Full-time)

Provident Bank•Clark, NJ

6d•$70,000 - $100,000•Onsite

About The Position

The Branch Manager II is responsible for growing consumer and business customer relationships and administering the daily operations of multiple retail branch offices (two or more), or a single branch meeting qualifying deposit-base and FTE criteria. The role oversees branch operations and risk management, lending, product sales, customer service, performance management, and security and safety in line with the Bank’s objectives. The Branch Manager leads branch team members to achieve branch goals and objectives and supports employee development. Goals include maintaining and expanding customer relationships, improving account and relationship profitability, growing deposits and retail, small-business, and commercial loans, selling non-traditional products, and cross-selling financial products and services. The role involves coaching and developing staff, conducting sales meetings, managing external sales calls, ensuring regulatory and policy compliance, and collaborating with Assistant Branch Managers on branch operations and supervision. The position is based in retail banking branch areas and is primarily performed under general office conditions. It may involve travel between branches and to customers or property locations, overtime, and reassignment to other locations as directed. The role includes lifting coins weighing 5–25 pounds, prolonged sitting or standing, and occasional bending or stooping.

Requirements

High school diploma or GED.
Seven years of Branch Manager experience in a sales and service environment.
Business development experience and strong community ties in the general area of the branch locations.
Positive, professional, client-centric, and service-oriented attitude.
Ability to communicate a vision clearly and remove barriers to team success.
Proven ability to meet sales targets and production goals.
Excellent written and verbal communication skills.
Strong organization skills and ability to plan and complete multiple priorities with competing deadlines.
Knowledge of banking operational processes and their relationship to federal regulations and laws.
Ability to work a flexible schedule based on business needs.
Ability to travel throughout the branch network.
Experience managing multiple locations or remote locations.
Must register as a mortgage loan originator with the NMLS before taking mortgage loan applications or negotiating or extending terms of a mortgage or other loan secured by a residence.
Willingness and ability to work required overtime and travel to other locations or branches.
Ability to adapt to new job locations and reassignments as directed.
Ability to lift 5–25 pounds, sit or stand for prolonged periods, and occasionally bend or stoop.

Nice To Haves

Bachelor’s degree in Business Administration or a related field.
Prior multi-branch or office management experience.
Life and Health licenses to support the investment program.

Responsibilities

Achieve assigned goals and monitor branch team members’ sales goals, coaching them on sales skills and recognizing customer opportunities.
Conduct at least one weekly team huddle and one weekly team meeting focused on sales activities and results.
Manage and perform the external sales-calling program.
Provide positive leadership and mentorship and inspire branch team members to reach their potential.
Participate in leadership development courses and product and service training.
Ensure branch team members consistently provide exceptional customer service, with performance validated through customer satisfaction surveys.
Participate in local community events and organizations, such as Rotary Club or the Chamber of Commerce.
Work with Assistant Branch Managers to direct staff in daily branch operations and ensure compliance with Bank policies, procedures, and government regulations.
Work with Assistant Branch Managers to ensure required reports are complete and submitted on time.
Collaborate with Assistant Branch Managers on supervisory responsibilities, including interviewing, hiring, training, assigning and directing work, appraising performance, developing employees, addressing complaints, resolving problems, and providing feedback or corrective action.
Manage risk-related matters concerning the branches.
Carry out supervisory responsibilities in accordance with organizational policies, including managing employees, rewarding and disciplining them, and addressing employee concerns.
Perform additional duties as required or assigned.

Benefits

Paid time off (PTO) and holiday PTO.
Medical, dental, and vision plans.
Flexible Spending and Health Savings Accounts.
401(k) retirement plan.
Disability insurance.
Employee Assistance Program.
Basic life insurance.
Company-sponsored tuition disbursement and loan repayment programs.
Voluntary supplemental life insurance, accident, critical illness, hospital indemnity, and legal plans.
Incentive compensation based on company, business, and/or individual goal achievement and performance.