VP, Branch Manager II - Dunellen and Green Brook (Full-time)

Provident Bank•Dunellen, NJ

1d•$70,000 - $100,000•Onsite

About The Position

The Branch Manager II is responsible for growing consumer and business customer relationships and administering the daily operations of multiple retail branch offices (two or more), or a single branch meeting qualifying deposit and FTE thresholds. The role covers operations and risk management, adherence to internal controls, lending, product sales, customer service, performance management, and branch security and safety in line with the Bank’s objectives. The Branch Manager leads branch team members to achieve branch goals and supports employee development. Objectives include maintaining, expanding, and developing internal and external customer relationships; improving individual and relationship profitability; growing deposits and retail, small business, and commercial loans; selling non-traditional products; and cross-selling financial products and services. The position is based in retail banking branch areas, with travel between branches and other locations as needed. The role may require overtime and flexibility to work at new locations or accept reassignments.

Requirements

High school diploma or GED.
Seven years of Branch Manager experience in a sales and service environment.
Business development experience and strong community ties in the general area of the branch locations.
Positive, professional, client-centric, and service-oriented attitude.
Ability to communicate a vision clearly and remove barriers to team success.
Proven ability to meet sales targets and production goals.
Excellent written and verbal communication skills.
Strong organizational skills and ability to plan and complete multiple priorities with competing deadlines.
Knowledge of banking operational processes and their relationship to federal regulations and laws.
Ability to work a flexible schedule based on business needs.
Ability to travel throughout the branch network.
Experience managing multiple locations or remote locations.
Must register as a mortgage loan originator with the NMLS before taking mortgage applications or negotiating or extending terms of a mortgage or other loan secured by a residence.
Willingness and ability to work required overtime and travel to other locations or branches.
Ability to adapt to new job locations and reassignments as directed.

Nice To Haves

Bachelor’s degree in Business Administration or a related field.
Prior multi-branch or office management experience.
Life and Health Licenses to support the investment program.

Responsibilities

Achieve assigned goals; monitor branch team members’ sales goals and coach them on sales skills and identifying customer opportunities.
Conduct at least one weekly team huddle and one weekly team meeting focused on sales activities and results.
Manage and perform the external sales calling program.
Provide positive leadership and mentorship, inspiring branch team members to reach their potential.
Participate in leadership development courses and product and service training.
Ensure branch team members provide consistently exceptional customer service, validated through customer satisfaction surveys.
Participate in local community events and organizations, such as Rotary Club and the Chamber of Commerce.
Work with Assistant Branch Managers to direct daily branch operations and ensure compliance with Bank policies, procedures, government regulations, and reporting requirements.
Collaborate with Assistant Branch Managers on supervisory duties, including interviewing, hiring, training, assigning and directing work, conducting performance appraisals, employee development, addressing complaints, resolving problems, and providing feedback or corrective action.
Manage risk-related issues concerning the branches.
Carry out supervisory responsibilities in accordance with organizational policies, including managing employees, appraising performance, rewarding and disciplining employees, and addressing employee concerns.
Perform additional duties as required or assigned.

Benefits

Paid time off (PTO), including holiday PTO.
Medical, dental, and vision plans.
Flexible and health savings accounts.
401(k) retirement plan.
Disability insurance.
Employee Assistance Program.
Basic life insurance.
Tuition disbursement and loan repayment programs.
Voluntary supplemental life, accident, critical illness, hospital indemnity, and legal plans.
Incentive eligibility based on company, business, and/or individual goal achievement and performance.