Branch Leader I, II or III - Bellevue

Truist Bank • Nashville, TN

2d

About The Position

The Branch Leader is responsible for managing all aspects of an assigned branch, including driving performance through leadership, coaching, management, and business development. The role emphasizes small business expertise and development in support of Truist’s purpose of inspiring and building better lives and communities. The Branch Leader ensures compliance with internal controls, operational procedures, risk management policies, and the Truist Code of Ethics, and manages branch human capital. The role may be cross-trained to assist with teller transactions as needed.

The Branch Leader builds the branch’s public image and business through community involvement, client appointments, outbound calling, prospecting, and partnerships across Truist. The role leads and develops teammates, supports client financial success and team empowerment, and makes staffing and performance decisions for the branch team.

Requirements

• Bachelor’s degree or equivalent education, related training, or experience.
• Two years of financial services and consumer/small business expertise, or equivalent experience and/or performance.
• One year of previous branch leadership or management experience.
• Strong interpersonal, sales relationship, and prioritization skills.
• Strong written and verbal communication skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transferred registration and applicable NMLS background check.
• Ability to inspire, lead, and coach others.

Nice To Haves

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of an internal Leadership Development Program.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
• Drive branch business development and team and individual performance in areas including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnerships.
• Drive branch revenue through small business development and new-client strategies, including face-to-face client appointments, outbound calling, and prospecting.
• Develop Mass Affluent business through face-to-face appointments and outbound calling.
• Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations, and groups to develop business and build the Truist brand.
• Lead, grow, coach, and motivate teammates to fulfill Truist’s Purpose, Mission, and Values and support clients’ financial success and team empowerment.
• Partner with IRM and Operations partners, including the area operations officer, to ensure compliance with bank procedures, internal controls, risk management, the Truist Code of Ethics, and required team training.
• Collaborate with IRM and key lines of business to promote a One Team culture and business partnerships within the branch.
• Make human-capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
• Assist with teller transactions as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
• 10 sick days, prorated
• Paid holidays
• Depending on position and division, possible eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager