Branch Leader I, II or III - NE Georgia Area

Truist Bank•Gainesville, GA

About The Position

The Branch Leader is responsible for managing all aspects of an assigned branch, including leading, coaching and managing teammates, driving branch performance and business development, and ensuring compliance with internal controls, operational procedures, risk management policies and the Truist Code of Ethics. Small business expertise and development are critical to supporting Truist’s Purpose of inspiring and building better lives and communities. The role includes human-capital management, including interviewing, selection, hiring, scheduling, performance reviews, development planning and disciplinary actions. The Branch Leader may be cross-trained to assist with teller transactions as needed. The Branch Leader promotes a positive public image in the community and reinforces Truist’s Purpose, Mission and Values. The role drives branch revenue and business development, including small-business and new-client strategies, through client appointments, outbound calling, prospecting and community involvement. It also leads branch engagement routines, coaches and motivates teammates, and partners with Integrated Relationship Management (IRM), operations and other lines of business to support clients, team performance and compliance.

Requirements

Bachelor’s degree or equivalent education and related training or experience.
Two years of financial-services and consumer/small-business expertise, or equivalent experience and/or performance.
One year of previous branch leadership or management experience.
Strong interpersonal, sales-relationship and prioritization skills.
Strong written and verbal communication skills.
Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in the role, including new or transfer of registration and applicable NMLS background check.
Ability to inspire, lead and coach others.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance or Banking.
Graduate of an internal leadership development program.

Responsibilities

Promote a positive public image in the community and instill Truist’s Purpose, Mission and Values in the team.
Drive branch business development and individual and team performance in areas including Small Business, Mass Affluent, Community Heroes and Integrated Relationship Management (IRM) partnership.
Drive branch revenue through small-business development and new-client strategies, including client appointments, outbound calls and prospecting.
Participate, as reviewed and approved in the market, in civic, government, professional, business, community-affairs, association and group activities to develop business and build the Truist brand.
Lead branch engagement routines and grow, coach and motivate teammates to support clients’ financial success and team empowerment.
Partner with IRM and operations partners to ensure compliance with bank procedures, internal controls, risk-management requirements and the Truist Code of Ethics, and ensure the team completes required training.
Collaborate with IRM and key lines of business to promote a One Team culture and business partnerships within the branch.
Make human-capital decisions for the branch team, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling and disciplinary actions.
May be cross-trained to assist with teller transactions as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
Depending on position and division, may be eligible for a defined benefit pension plan, restricted stock units and/or a deferred compensation plan