Branch Leader I, II or III - NE Georgia Area

Truist • Gainesville, GA

5d

About The Position

The Branch Leader manages all aspects of an assigned branch, including driving branch performance through leadership, coaching, management, and business development. The role emphasizes small business expertise and development in support of Truist’s purpose of inspiring and building better lives and communities. The Branch Leader ensures compliance with internal controls, operational procedures, and risk management policies; manages human capital activities; and may be cross-trained to assist with teller transactions as needed.

The position promotes Truist’s image and culture in the community, develops branch revenue and client relationships, and works with Integrated Relationship Management (IRM), Operations, and other business partners. It leads and coaches the branch team and is responsible for staffing, performance management, development planning, and workforce scheduling.

Requirements

• Bachelor’s degree or equivalent education, related training, or experience.
• Two years of financial services and consumer/small business expertise, or equivalent experience and/or performance.
• One year of previous branch leadership or management experience.
• Strong interpersonal, sales relationship, and prioritization skills.
• Strong written and verbal communication skills.
• Must be compliant with the SAFE Mortgage Licensing Act within 30 days of employment in this role, including new or transfer registration and applicable NMLS background check.
• Ability to inspire, lead, and coach others.

Nice To Haves

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of internal leadership development programs.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
• Drive branch business development and strong team and individual performance through personal productivity and Truist strategies, including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
• Grow branch revenue through small business development and new-client strategies, including face-to-face appointments, outbound calls, and prospecting; also develop Mass Affluent relationships through appointments and outbound calls.
• Participate, as approved in the market, in civic, government, professional, business, and community organizations to develop business and build the Truist brand.
• Lead, grow, coach, and motivate teammates, and execute branch engagement routines to support clients’ financial success and team empowerment.
• Partner with IRM and Operations, including the area operations officer, to ensure compliance with procedures, internal controls, risk management, the Truist Code of Ethics, and required team training.
• Collaborate with IRM and key line-of-business partners to promote a One Team culture and business partnerships within the branch.
• Make human capital decisions, including interviewing, selecting, hiring, scheduling, development planning, conducting annual performance reviews, assigning ratings, and providing performance counseling and disciplinary actions.
• Assist with teller transactions as needed after cross-training.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
• 10 sick days, prorated
• Paid holidays
• May be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan, depending on position and division

What This Job Offers

• Job Type: Full-time
• Career Level: Manager