Branch Leader II/III - Chestnut Ave Branch

Truist Bank•Vineland, NJ

About The Position

The Branch Leader manages all aspects of the assigned branch, including branch performance, business development, team leadership, compliance, operational procedures, risk management, and human capital decisions. The role focuses on developing small business and other client relationships in support of Truist’s purpose and building the Truist brand in the community. The leader partners with Integrated Relationship Management and Operations teams and may be cross-trained to assist with teller transactions as needed. The position requires English fluency and is listed as a regular role on the first shift. The annual base salary is $63,670–$95,500, with additional incentive pay available.

Requirements

  • Bachelor’s degree or equivalent education, related training, or experience.
  • Four years of financial-services and consumer/small-business expertise, or equivalent experience and/or performance.
  • Two years of previous branch leadership or management experience.
  • Strong interpersonal, sales relationship, and prioritization skills.
  • Strong written and verbal communication skills.
  • Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in the role, including new or transferred registration and applicable NMLS background check.
  • Ability to inspire, lead, and coach others.
  • English language fluency.

Nice To Haves

  • Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
  • Graduate of an internal leadership development program.

Responsibilities

  • Promote a positive public image in the community and instill Truist’s Purpose, Mission, Values, and culture in the team.
  • Drive branch business development and team and individual performance, including through Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnership strategies.
  • Grow branch revenue through small business development, new-client strategies, face-to-face appointments, outbound calling, and prospecting; develop Mass Affluent relationships through appointments and outbound calling.
  • Participate, as approved in the market, in civic, government, professional, business, community-affairs, association, and group activities to prospect for business and build the Truist brand.
  • Lead, coach, motivate, and develop teammates through branch engagement routines to support clients’ financial success and team empowerment.
  • Partner with Integrated Relationship Management and Operations teams, including the area operations officer, to ensure compliance with procedures, internal controls, risk-management policies, the Truist Code of Ethics, and required team training.
  • Collaborate with Integrated Relationship Management and key lines of business to promote a One Team culture and business partnerships within the branch.
  • Make human-capital decisions for branch teammates, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
  • May be cross-trained to assist with teller transactions as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401(k) plan
  • At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
  • 10 sick days, prorated
  • Paid holidays
  • Position- and division-dependent eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan
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