Branch Leader II/III - Chestnut Ave Branch

Truist•Vineland, NJ

12d•$63,670 - $95,500

About The Position

The Branch Leader manages all aspects of an assigned branch, including driving branch performance through leadership, coaching, management, and business development. The role emphasizes small-business expertise and development in support of Truist’s Purpose of inspiring and building better lives and communities. The Branch Leader ensures compliance with internal controls, operational procedures, and risk-management policies and oversees human-capital activities, including interviewing, hiring, performance reviews, disciplinary actions, and workforce scheduling. The role may also be cross-trained to assist with teller transactions as needed. The Branch Leader promotes Truist’s Purpose, Mission, Values, and culture; develops branch business and revenue through small-business and new-client strategies; and builds client relationships through appointments, outbound calling, prospecting, and community involvement. The position leads, coaches, and motivates branch teammates, partners with Integrated Relationship Management and Operations, and is accountable for compliance, required training, team development, and human-capital decisions.

Requirements

Bachelor’s degree or equivalent education and related training or experience.
Four years of financial-services and consumer/small-business expertise, or equivalent experience and/or performance.
Two years of previous branch leadership or management experience.
Strong interpersonal, sales relationship, and prioritization skills.
Strong written and verbal skills.
Must comply with the SAFE Mortgage Licensing Act within 30 days of employment in the role, including new or transferred registration and the applicable NMLS background check.
Ability to inspire, lead, and coach others.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
Graduate of internal leadership development programs.

Responsibilities

Promote a positive public image in the community and instill Truist’s Purpose, Mission, Values, and culture in the team.
Drive branch business development and performance in areas including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
Grow branch revenue through small-business development and new-client strategies, including face-to-face appointments, outbound calling, and prospecting.
Develop Mass Affluent business through face-to-face appointments and outbound calling.
Participate, as approved in the market, in civic, government, professional, business, community-affairs, association, and other groups to develop business and build the Truist brand.
Lead, grow, coach, and motivate teammates through branch engagement routines to support clients’ financial success and team empowerment.
Partner with Integrated Relationship Management and Operations; work with the area operations officer to ensure compliance with procedures, controls, risk policies, the Truist Code of Ethics, and required team training.
Collaborate with Integrated Relationship Management and line-of-business partners to foster One Team culture and business partnerships.
Make human-capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
Assist with teller transactions as needed after cross-training.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
May be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan, depending on position and division