Branch Leader I, II or III - Bedford

Truist•Bedford, VA

1d•$45,760 - $106,500

About The Position

The Branch Leader is responsible for managing all aspects of an assigned branch, including leading, coaching, and managing the team; driving branch performance and business development; and ensuring compliance with internal controls, operational procedures, and risk management policies. Small-business expertise and development are critical to supporting Truist’s purpose of inspiring and building better lives and communities. The role manages human capital, including interviewing, selection, hiring, performance reviews, disciplinary actions, and workforce scheduling. The Branch Leader may be cross-trained to assist with teller transactions as needed. The Branch Leader promotes Truist’s public image and culture in the community, develops branch revenue through small-business and new-client strategies, and builds relationships through appointments, outbound calling, prospecting, and community involvement. The role leads and coaches teammates, partners with Integrated Relationship Management (IRM), Operations, and other business partners, and ensures the branch team follows bank procedures, internal controls, risk policies, the Truist Code of Ethics, and required training.

Requirements

Bachelor’s degree or equivalent education, related training, or experience.
Two years of financial services and consumer/small-business expertise, or equivalent experience and/or performance.
One year of previous branch leadership or management experience.
Strong interpersonal, sales relationship, and prioritization skills.
Strong written and verbal skills.
Must comply with the SAFE Mortgage Licensing Act within 30 days of employment in the role, including new or transferred registration and an applicable NMLS background check.
Ability to inspire, lead, and coach others.

Nice To Haves

Bachelor’s degree concentrated in Business, Accounting, Finance, or Banking.
Graduate of internal leadership development programs.

Responsibilities

Promote a positive public image in the community and instill Truist’s Purpose, Mission, Values, and culture in the team.
Drive branch and individual business performance through personal productivity and Truist strategies, including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
Grow branch revenue through Small Business development and new-client strategies, including face-to-face appointments, outbound calling, and prospecting; support Mass Affluent growth through appointments and outbound calling.
Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations, and groups to develop business and build the Truist brand.
Lead, grow, coach, and motivate teammates through branch engagement routines to support clients’ financial success and team empowerment.
Partner with Integrated Relationship Management and Operations partners, including the area operations officer, to ensure compliance with procedures, internal controls, risk management, the Truist Code of Ethics, and required team training.
Collaborate with IRM and key lines of business to promote a One Team culture and business partnerships within the branch.
Make human-capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
May be cross-trained to assist with teller transactions as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated as applicable
10 sick days, prorated as applicable
Paid holidays
Depending on position and division, may be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan
Additional incentive pay