III - Eastern PA Area

Truist Bank•Abington Township, PA

32d

About The Position

The Branch Leader manages all aspects of an assigned branch, driving branch performance through leadership, coaching, management, and business development. Small business expertise and development are important to Truist’s purpose of inspiring and building better lives and communities. The role ensures compliance with internal controls, operational procedures, and risk management policies. It also manages human capital, including interviewing, selection, hiring, performance reviews, disciplinary actions, and workforce scheduling. The Branch Leader may be cross-trained to assist with teller transactions as needed. The role promotes Truist’s Purpose, Mission, and Values; develops branch business and revenue, particularly through small business and new-client strategies; and builds relationships through client appointments, outbound calling, prospecting, and community involvement. The Branch Leader leads, develops, coaches, and motivates teammates, and partners with Integrated Relationship Management and Operations teams to support client and team success, operational compliance, and a One Team culture.

Requirements

Bachelor’s degree or equivalent education and related training or experience.
Two years of financial services and consumer/small business expertise, or equivalent experience and/or performance.
One year of previous branch leadership or management experience.
Strong interpersonal, sales relationship, and prioritization skills.
Strong written and verbal communication skills.
Must comply with the SAFE Mortgage Licensing Act within 30 days of employment in the role, including new or transfer registration and applicable NMLS background check.
Ability to inspire, lead, and coach others.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
Graduate of Internal Leadership Development Programs.

Responsibilities

Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
Drive branch business development and strong team and individual performance in areas including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnership.
Drive branch revenue through Small Business development and new-client strategies, including face-to-face appointments, outbound calls, and prospecting; grow Mass Affluent business through appointments and outbound calling.
Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations, and groups to develop business and build the Truist brand.
Lead, grow, coach, and motivate teammates by successfully executing branch engagement routines.
Partner with Integrated Relationship Management and Operations teams, including the area operations officer, to ensure compliance with bank procedures, internal controls, risk management, the Truist Code of Ethics, and required team training.
Collaborate with Integrated Relationship Management and key line-of-business partners to promote a One Team culture and business partnerships within the branch.
Make human capital decisions, including interviewing, selecting, hiring, scheduling, development planning, conducting annual performance reviews, assigning ratings, and providing performance counseling and disciplinary actions.
May be cross-trained to assist with teller transactions as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
Depending on position and division, may be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan