III ( Saturday Required) - Northeastern Area

Truist Bank•Warrington Township, PA

About The Position

The Branch Leader is responsible for managing all aspects of an assigned branch, including driving branch performance through leadership, coaching, management, and business development. Small business expertise and development are critical to advancing Truist’s purpose of inspiring and building better lives and communities. The role ensures compliance with internal controls, operational procedures, and risk management policies. It also manages human capital, including interviewing, hiring, performance reviews, disciplinary actions, and workforce scheduling. The Branch Leader may be cross-trained to assist with teller transactions as needed. The role promotes Truist’s public image and culture, develops branch revenue and client relationships, and leads teammates toward strong individual and team performance. It builds small-business and mass-affluent relationships through appointments, outbound calling, prospecting, and community involvement. The Branch Leader collaborates with Integrated Relationship Management and Operations partners to support compliance, risk management, training, and a One Team culture.

Requirements

Bachelor’s degree or equivalent education and related training or experience.
Two years of financial services and consumer/small-business expertise, or equivalent experience and/or performance.
One year of previous branch leadership or management experience.
Strong interpersonal, sales relationship, and prioritization skills.
Strong written and verbal skills.
Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check.
Ability to inspire, lead, and coach others.
English fluency is required.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
Graduate of internal leadership development programs.

Responsibilities

Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
Drive branch business development and strong individual and team performance through personal productivity and Truist strategies, including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
Grow branch revenue through small-business development and new-client strategies, including face-to-face appointments, outbound calling, and prospecting; also grow Mass Affluent relationships through appointments and outbound calling.
Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations, and groups to develop business and build the Truist brand.
Lead, grow, coach, and motivate teammates through branch engagement routines to support client financial success and team empowerment.
Partner with Integrated Relationship Management and Operations partners, including the area operations officer, to ensure compliance with bank procedures, internal controls, risk management policies, the Truist Code of Ethics, and required team training.
Collaborate with Integrated Relationship Management and key line-of-business partners to promote a One Team culture and business partnerships within the branch.
Make human-capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
May be cross-trained to assist with teller transactions as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
May be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan, depending on position and division