III ( Saturday Required) - Northeastern PA - Forks Township

Truist Bank•Easton, PA

About The Position

The Branch Leader is responsible for managing all aspects of an assigned branch, including driving performance through leadership, coaching, management, and business development. Small-business expertise and development are critical to advancing Truist’s purpose of inspiring and building better lives and communities. The role ensures compliance with internal controls, operational procedures, risk-management policies, and the Truist Code of Ethics. It also oversees human-capital activities, including interviewing, selection, hiring, scheduling, performance reviews, development planning, and disciplinary actions. The Branch Leader may be cross-trained to assist with teller transactions as needed. The role promotes Truist’s Purpose, Mission, Values, and culture within the team and community. It develops branch revenue and client relationships, particularly through small-business development, new-client strategies, Mass Affluent growth, appointments, outbound calling, prospecting, and partnerships. The Branch Leader works with Integrated Relationship Management and Operations partners to support team performance, compliance, training, and a One Team culture.

Requirements

Bachelor’s degree or equivalent education and related training or experience.
Two years of financial-services and consumer/small-business expertise, or equivalent experience and/or performance.
One year of previous branch leadership or management experience.
Strong interpersonal, sales-relationship, and prioritization skills.
Strong written and verbal skills.
Must be compliant with the SAFE Mortgage Licensing Act within 30 days of employment in this role, including new or transferred registration and the applicable NMLS background check.
Ability to inspire, lead, and coach others.
English language fluency is required.
Saturday work is required.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
Graduate of an internal leadership development program.

Responsibilities

Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
Drive branch business development and team and individual performance across Truist strategies, including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
Grow branch revenue through small-business development and new-client strategies, including client appointments, outbound calling, and prospecting; also grow Mass Affluent relationships through appointments and outbound calling.
Participate, as approved in the market, in civic, government, professional, business, community-affairs, association, and other groups to develop business and build the Truist brand.
Lead, grow, coach, and motivate teammates while executing branch engagement routines and supporting clients’ financial success and team empowerment.
Partner with Integrated Relationship Management and Operations partners to ensure compliance with bank procedures, internal controls, risk-management policies, and the Truist Code of Ethics.
Ensure all required team training is completed and collaborate with business partners to promote a One Team culture.
Make human-capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
May be cross-trained to assist with teller transactions as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated according to hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
Depending on position and division, the role may also be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan