Branch Leader (Saturday Required) - Aspen Hill

Truist Bank•Silver Spring, MD

About The Position

The Branch Leader is responsible for managing all aspects of an assigned branch, including driving branch performance through leadership, coaching, management, and business development. Small business expertise and development are critical to supporting Truist’s purpose of inspiring and building better lives and communities. The role ensures compliance with internal controls, operational procedures, risk management policies, and the Truist Code of Ethics. It also manages branch human capital, including hiring, scheduling, development, performance reviews, and disciplinary actions. The leader may be cross-trained to assist with teller transactions as needed. The Branch Leader promotes Truist’s public image and culture in the community, develops new business and client relationships, and leads branch engagement routines to support clients’ financial success and empower teammates. The role partners with Integrated Relationship Management, Operations, and other business partners to deliver branch results and maintain compliant operations.

Requirements

Bachelor’s degree or equivalent education, related training, or experience.
Two years of financial services and consumer/small-business expertise, or equivalent experience and/or performance.
One year of previous branch leadership or management experience.
Strong interpersonal, sales relationship, and prioritization skills.
Strong written and verbal communication skills.
Must comply with the SAFE Mortgage Licensing Act within 30 days of employment in the role, including new or transfer registration and the applicable NMLS background check.
Ability to inspire, lead, and coach others.

Nice To Haves

Bachelor’s degree concentrated in Business, Accounting, Finance, or Banking.
Graduate of an internal Leadership Development Program.

Responsibilities

Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
Drive branch business development and team and individual performance in areas including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
Grow branch revenue through small-business development and new-client strategies, including client appointments, outbound calls, and prospecting; grow Mass Affluent relationships through appointments and outbound calls.
Participate, as approved in the market, in civic, government, professional, business, community affairs, associations, and groups to prospect, develop business, and build the Truist brand.
Lead, grow, coach, and motivate teammates while executing branch engagement routines.
Partner with Integrated Relationship Management and Operations partners to ensure compliance with bank procedures, internal controls, risk management, the Truist Code of Ethics, and required team training.
Collaborate with Integrated Relationship Management and key lines of business to promote a One Team culture and business partnerships.
Make human capital decisions, including interviewing, selecting, hiring, scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
Assist with teller transactions as needed, if cross-trained.

Benefits

Medical, dental, and vision insurance.
Life insurance and disability insurance.
Accidental death and dismemberment coverage.
Tax-preferred savings accounts.
401(k) plan.
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status.
10 sick days during the first year, prorated.
Paid holidays.
Depending on position and division, potential eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan.
Additional incentive pay.