Branch Leader - Turner Hill Road

Truist Bank•Stonecrest, GA

About The Position

The Branch Leader is responsible for managing all aspects of the assigned branch, including driving performance through leadership, coaching, management, and business development. Small business expertise and development are critical to supporting Truist’s purpose of inspiring and building better lives and communities. The role ensures compliance with internal controls, operational procedures, risk management policies, and the Truist Code of Ethics. It also manages branch human capital, including hiring, scheduling, development, performance reviews, and disciplinary actions. The Branch Leader may be cross-trained to assist with teller transactions as needed. The Branch Leader promotes Truist’s culture and public image, grows branch revenue and client relationships, and works with Integrated Relationship Management and Operations partners. The role leads and motivates the team to support clients’ financial success and team empowerment.

Requirements

Bachelor’s degree or equivalent education, related training, or experience.
Two years of financial services and consumer/small business expertise, or equivalent experience and/or performance.
One year of previous branch leadership or management experience.
Strong interpersonal, sales relationship, and prioritization skills.
Strong written and verbal skills.
Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer registration and applicable NMLS background check.
Ability to inspire, lead, and coach others.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
Graduate of internal leadership development programs.

Responsibilities

Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
Drive branch business development and team and individual performance across Truist strategies, including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
Grow branch revenue through Small Business development and new-client strategies, including face-to-face appointments, outbound calling, and prospecting; support Mass Affluent growth through appointments and outbound calling.
Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations, and groups to prospect for business and build the Truist brand.
Lead, grow, coach, and motivate teammates while executing branch engagement routines.
Partner with Integrated Relationship Management and Operations, including the area operations officer, to ensure compliance with bank procedures, internal controls, risk management, the Truist Code of Ethics, and required team training.
Collaborate with Integrated Relationship Management and key line-of-business partners to promote a One Team culture and business partnerships within the branch.
Make human-capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
May assist with teller transactions as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated by hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
May be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan, depending on position and division