Branch Leader (Saturday Required) - Aspen Hill

Truist•Silver Spring, MD

3d•$56,570 - $118,000

About The Position

The Branch Leader is responsible for managing all aspects of an assigned branch, including driving branch performance through leadership, coaching, management, and business development. The role emphasizes small business expertise and development in support of Truist’s Purpose of inspiring and building better lives and communities. The Branch Leader ensures compliance with internal controls, operational procedures, risk management policies, and the Truist Code of Ethics. The position includes management of branch human capital, including interviewing, selection, hiring, workforce scheduling, development planning, performance reviews, ratings, and disciplinary actions. The Branch Leader may be cross-trained to assist with teller transactions as needed. The role requires participation in approved community and business activities to build the Truist brand and develop new business, and close partnership with Integrated Relationship Management and Operations partners. The listed annual base salary ranges vary by level: Branch Leader I, $56,570–$90,500; Branch Leader II, $70,040–$108,500; and Branch Leader III, $80,550–$118,000. Additional incentive pay is available.

Requirements

Bachelor’s degree or equivalent education and related training or experience.
Two years of financial services and consumer/small business expertise, or equivalent experience and/or performance.
One year of previous branch leadership or management experience.
Strong interpersonal, sales relationship, and prioritization skills.
Strong written and verbal skills.
Must be compliant with the SAFE Mortgage Licensing Act within 30 days of employment in this role, including new or transfer registration and applicable NMLS background check.
Ability to inspire, lead, and coach others.
English fluency is required.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
Graduate of Internal Leadership Development Programs.

Responsibilities

Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team and support the Truist culture.
Drive branch business development and team and individual performance in areas including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
Grow branch revenue through Small Business development and new-client strategies, including face-to-face client appointments, outbound calling, and prospecting; support Mass Affluent growth through appointments and outbound calling.
Participate, as reviewed and approved in the market, in civic, government, professional, business, community-affairs, association, and group activities to prospect, develop new business, and build the Truist brand.
Lead, grow, coach, and motivate teammates and execute branch engagement routines to support clients’ financial success and team empowerment.
Partner with Integrated Relationship Management and Operations partners; work with the area operations officer to ensure compliance with bank procedures, internal controls, risk management, the Truist Code of Ethics, and required team training.
Collaborate with Integrated Relationship Management and key lines of business to promote One Team culture and business partnerships within the branch.
Make human-capital decisions, including interviewing, selecting, hiring, scheduling, development planning, annual performance reviews, ratings, performance counseling, and disciplinary actions.
Assist with teller transactions as needed, following cross-training.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
Depending on position and division, eligibility for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan