Branch General Manager

Andersen Corporation•Des Plaines, IL
•$147,570 - $236,110

About The Position

Renewal by Andersen is seeking a General Manager for its Chicago market team. The role has primary profit and loss accountability for all Company-Owned Retail Operations (CORO) and guides the sales and business operations of a large-sized market retail operation. The General Manager designs and implements strategies to meet aggressive business goals, leads functional managers, coaches employees, and fosters teamwork in a fast-paced environment. The position is responsible for establishing the local market for Renewal products and services, building effective sales and operations teams, delivering on customer commitments, and improving customer satisfaction. It also works closely with Renewal support personnel and participates in the CORO leadership team to develop strategies and programs.

Requirements

  • 10 or more years of business management experience.
  • Demonstrated skills in managing profit and loss.
  • Understanding of the in-home sales environment and homeowner requirements.
  • Analytical and decision-making skills.
  • Leadership skills in developing others.
  • Strategic thinking in setting challenging plans, goals, and objectives.
  • Excellent communication skills.
  • Problem-solving skills to obtain win-win solutions.
  • Interpersonal skills in building effective relationships.

Nice To Haves

  • College degree or equivalent in a business discipline.
  • Prior sales and/or sales management experience.
  • Construction industry experience.

Responsibilities

  • Establish a local market for Renewal product and service offerings using Renewal programs and guidance for location start-up and ongoing business operations.
  • Implement established strategies to meet agreed-upon business goals and manage operations to achieve profit and gross margin objectives.
  • Build professional administrative, sales, and operations teams that follow Renewal processes and meet customer requirements.
  • Understand and implement Renewal policies, processes, best practices, and guidelines prescribed in the Renewal Business Operations Package.
  • Maintain a dedicated budget for lead generation and new sales to build a customer base that supports future growth and brand recognition.
  • Work closely with Renewal support personnel to obtain guidance and feedback for overall improvements.
  • Track and measure performance and provide reports designated by Renewal.
  • Ensure customer commitments are met and achieve a high customer satisfaction rating.
  • Provide support, coaching, and strategic direction to installation, operations, sales, and marketing managers.
  • Participate actively and provide informal leadership within the CORO leadership team in developing strategies and programs.
  • Manage branch sales and operations through leadership of functional managers.

Benefits

  • 401(k) plan with employer fixed contributions and company matching.
  • Profit sharing.
  • Medical, dental, and vision coverage.
  • Flexible Spending Accounts (FSAs), Health Savings Account (HSA), and Health Reimbursement Account (HRA).
  • Life insurance.
  • Paid time off and paid holidays.
  • Paid maternity leave and paid parental leave.
  • Career growth planning and nationwide career opportunities.
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