Branch Coordinator - Floorcovering Installations

Sherwin-Williams•Valley View, OH
•Onsite

About The Position

The Branch Coordinator supports sales efforts at a Sherwin-Williams floorcovering store serving wholesale customers and coordinates floorcovering installation through independent contractors. The role assists with identifying installers, schedules installation work, and helps ensure installations meet expectations. The position is based at Store #701249, 10111 Sweet Valley Drive Suite 1, Valley View, Ohio. This is a full-time role with starting pay of $21.15 per hour. The role involves contact with customers, including potentially minors, and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. Sherwin-Williams has determined that a criminal-history review is necessary to protect the business, its operations and reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Be at least 18 years of age.
  • Be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Have a valid, unrestricted driver's license.
  • Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Be willing to work all scheduled hours, with or without reasonable accommodation.
  • For internal Sherwin-Williams candidates, have received at least a “meets expectations” (3) rating on the most recent performance appraisal.
  • For internal Sherwin-Williams candidates, have completed all HR Cloud eLearning courses required for the current position.

Nice To Haves

  • High school diploma or GED.
  • At least one year of experience working in delivery, retail, or customer service.
  • Previous work experience selling floorcovering and/or floorcovering products.
  • Prior work experience operating floorcovering cutting equipment.
  • Previous work experience installing floorcovering.
  • Carpet and Vinyl Installation Certification from the Carpet and Rug Institute.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Support sales efforts at a Sherwin-Williams floorcovering store serving wholesale customers.
  • Assist the Branch Manager in identifying floorcovering installers.
  • Establish installation schedules and communicate assignments.
  • Perform on-site inspections of installations to ensure customer satisfaction.
  • Review new and existing floorcovering installer accounts, including contacting outside sources for information.
  • Ensure installer transactions are handled properly through the store computer operating system and that records are properly maintained.
  • Determine floorcovering installation training needs and require training as appropriate.

Benefits

  • A range of benefits intended to support health and well-being, career development, connection, retirement, health care, and daily commuting; eligibility and details are provided through the company's benefits information.
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