Branch Coordinator

Sherwin-Williams • Stratford, CT

3d • Onsite

About The Position

The Branch Coordinator works with commercial paint customers to identify their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role supports customer satisfaction by resolving concerns promptly, staying current on product features, and maintaining product quality and store presentation standards. Duties involve customer contact, including potential contact with minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. The selected candidate is expected to work at Store #704342, 425 Benton Street, Stratford, CT 06615.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
• Must be able, with or without reasonable accommodation, to retrieve materials from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
• Must have a valid, unrestricted driver's license.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in a delivery, retail, or customer service position.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Build productive, trust-based relationships with wholesale customers.
• Process sales transactions accurately and in accordance with policies and procedures.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications as needed.
• Stock shelves and set up displays.
• Clean store equipment.
• Load and unload delivery trucks.
• Assist with deliveries as needed.
• Maintain assigned areas in an in-stock and presentable condition.
• Remain knowledgeable about products and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Benefits

• The company describes benefits related to health and well-being, career development, and connection with an inclusive team and broader communities.
• A general description of benefits is available through Sherwin-Williams' candidate benefits website; specific benefit eligibility and offerings are not detailed in the posting.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed