Branch Banking Leader - Float

Flagstar Bank•Richmond Heights, OH

13d•$59,085 - $99,485

About The Position

The Branch Banking Leader - Float travels between multiple assigned branch locations to support branch operations and manages a team of Float Branch Banking Client Consultants. The role oversees the delivery of high-quality, prompt, and professional financial services and supports client experience and operational standards. It ensures financial transactions are processed accurately, efficiently, and professionally while helping the team meet branch goals. The Float Leader coaches and develops assigned float team members across multiple branch locations to support operational standards, performance objectives, and exceptional client experiences. The role also helps drive branch revenue growth, operational integrity, and continuity during coverage assignments, with a focus on reputational success in the community. The position oversees assigned float team members, including employment matters, performance evaluations, coaching and development, training, disciplinary actions, succession planning, scheduling, and deployment. It also helps ensure compliance with operational and regulatory requirements and completes special projects and other duties as required.

Requirements

High school diploma or high school equivalency (GED, HiSET, TASC) or foreign equivalent.
At least 6 years of overall branch sales experience.
At least 2 years in a leadership role.
Ability to travel between assigned branches.
Ability to meet the role’s moderate physical demands, including standing, sitting, walking, driving, or infrequent lifting.
Adhere to applicable regulatory and compliance policies, standards, and federal, state, and local laws and regulations.

Nice To Haves

Undergraduate degree (4 years or equivalent), or equivalent.
Competency in creating diverse and cohesive teams.
Education, coaching, and mentoring skills.
Ability to prioritize competing demands.
Drive for results and profit discipline.
Ability to build and maintain effective stakeholder relationships through clear communication, proactive collaboration, and use of cross-functional insights aligned with enterprise goals.
Ability to build trusted internal or external client relationships by identifying needs and delivering tailored solutions.
Ability to foster a positive work culture and productive work environment.

Responsibilities

Support floating-team and assigned-branch efforts to achieve financial growth targets, including outstanding deposits, outstanding loans, non-interest income, and primary client acquisition across multiple branch locations.
Identify and provide appropriate client introductions to team members to support growth targets and sales initiatives.
Support development opportunities and sales and marketing initiatives for floating and assigned branch teams, including providing leadership during branch coverage assignments.
Reinforce training, development, and coaching on the bank’s mission and effective engagement with communities and customers to meet performance targets.
Lead and support consistent client engagement and education across assigned branch locations by coaching team members and reinforcing service and operational expectations using available tools and systems.
Help team members understand and follow applicable bank policies and regulations; identify and mitigate reputational, regulatory, employee, and client risks; and meet operational excellence standards.
Oversee assigned Float team members, including employment, performance evaluations, coaching, development and training, disciplinary actions, succession planning, scheduling, and deployment.
Ensure compliance with applicable operational and regulatory requirements and complete required compliance training.
Perform special projects and additional duties and responsibilities as required.