Branch Banking Assistant Leader

Flagstar Bank • Troy, AL

9d • $21 - $36

About The Position

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and an excellent client experience, with a focus on reputational success in the community. The role supports business growth, sales leadership and coaching, client engagement, and risk management while assisting the Branch Banking Leader with talent management.

Requirements

• High school diploma or equivalent (GED, HiSET, TASC, or foreign equivalent).
• At least 2 years of branch sales experience.
• Experience with a variety of banking products.
• Experience with banking risk management.
• Ability to build and maintain effective stakeholder relationships through clear communication, proactive collaboration, and cross-functional insights.
• Ability to build trusted internal or external client relationships by identifying needs and delivering tailored solutions.
• Ability to support a positive work culture and productive work environment.

Nice To Haves

• Undergraduate degree (4 years or equivalent), or equivalent experience.
• At least 4 years of branch banking and/or financial institution sales experience.
• Experience in a leadership role.
• Competencies in creating diverse and cohesive teams, coaching and teaching, creating followership and accountability, and objectively evaluating talent.

Responsibilities

• Drive growth of primary client relationships and achieve financial performance targets for deposits, loans, and non-interest income.
• Identify and deliver appropriate client introductions to team members to support growth targets and sales initiatives.
• Support the coaching, development, and mentorship of team members.
• Support partner-produced sales and marketing initiatives.
• Reinforce training and coaching for branch teams on the organization’s mission and effective engagement with communities and clients.
• Assist the Branch Banking Leader with employment, performance evaluations, staff development and training, disciplinary actions, succession planning, and compliance.
• Deliver client engagement and education using available tools and systems.
• Foster a culture focused on exceptional client experience and the organization’s mission and purpose.
• Help identify and mitigate reputational, regulatory, employee, and client risks by ensuring team members understand and follow bank policies and regulations.
• Meet operational excellence standards.
• Perform special projects and additional duties as required.
• Adhere to regulatory and compliance policies and standards, complete required compliance training, and comply with applicable laws and regulations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Comprehensive leave program
• Variable incentives, bonuses, commissions, or other awards may be included in total compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED