Branch Banking Assistant Leader

Flagstar Bank•Corona, NM

9d•$21 - $36

About The Position

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and client experience excellence, with a focus on reputational success in the community. The role supports growth in primary client relationships and financial performance, coaches and develops team members, promotes effective client engagement, and helps manage branch risks and operational standards. The assistant leader also supports the Branch Banking Leader with talent management and carries out special projects and additional duties as required.

Requirements

High school diploma, high school equivalency (GED, HiSET, or TASC), or foreign equivalent.
At least 2 years of branch sales experience.
Experience with a variety of banking products.
Experience with banking risk management.
Ability to build and maintain effective stakeholder relationships through clear communication and proactive collaboration.
Ability to build trusted client relationships by identifying needs and delivering tailored solutions.
Ability to support a positive work culture and productive work environment.

Nice To Haves

Undergraduate degree (4 years or equivalent), or equivalent experience.
At least 4 years of branch banking and/or financial institution sales experience.
Experience in a leadership role.
Competencies in creating diverse and cohesive teams, education/coaching/teaching, creating followership, objectively evaluating talent, and creating accountability.

Responsibilities

Drive market growth of primary client relationships and achieve targets for deposits, loans, and non-interest income.
Seek and deliver client introductions to appropriate team members to support growth targets and sales initiatives.
Support coaching, development, and mentorship of team members.
Support execution of partner-produced sales and marketing initiatives.
Train, develop, and coach branch teams on the bank’s mission and effective engagement with communities and customers.
Assist the Branch Banking Leader with employment, performance evaluations, staff development and training, disciplinary actions, succession planning, and compliance.
Deliver client engagement and education using available tools and systems.
Foster a culture focused on exceptional client experience and the bank’s mission and purpose.
Identify and mitigate reputational, regulatory, employee, and client risks by helping team members follow bank policies and regulations.
Meet operational excellence standards.
Perform special projects and additional duties and responsibilities as required.
Adhere to regulatory and compliance policies and standards, complete required compliance training, and maintain compliance with applicable federal, state, and local laws and regulations.