Branch Banking - Assistant Leader

Flagstar Bank•Solon, OH

About The Position

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and an excellent client experience, with a focus on reputational success in the community. The role supports the Branch Banking Leader in team coaching and development, talent management, sales and marketing initiatives, and compliance. It also helps team members follow bank policies and regulations, mitigate risks, and meet operational excellence standards. The position is located in Solon, Ohio. Compensation is listed as $20.87–$35.74; actual starting base pay depends on location, experience, and other permitted factors. Total compensation may include variable incentives, bonuses, commissions, or other awards.

Requirements

High school diploma or equivalent, including GED, HiSET, TASC, or foreign equivalent.
At least 2 years of branch sales experience.
Experience with a variety of banking products.
Experience with banking risk management.
Ability to build and maintain effective stakeholder relationships through clear communication, proactive collaboration, and cross-functional insights.
Ability to build trusted client relationships by identifying needs and delivering tailored solutions.
Ability to foster or support a positive work culture and productive work environment.

Nice To Haves

Undergraduate degree (four years or equivalent), or equivalent experience.
At least 4 years of branch banking and/or financial institution sales experience.
Experience in a leadership role.
Competencies in creating diverse and cohesive teams; education, coaching, and teaching; creating followership; objectively evaluating talent; and creating accountability.

Responsibilities

Drive growth in primary client relationships and achieve financial performance targets for deposits, loans, and non-interest income.
Identify and deliver appropriate client introductions to team members to support growth targets and sales initiatives.
Support coaching, development, and mentorship of team members.
Support partner-produced sales and marketing initiatives.
Reinforce training and coaching to help branch teams engage with communities and customers and meet performance targets.
Assist the Branch Banking Leader with employment, performance evaluations, staff development and training, disciplinary actions, succession planning, and compliance oversight.
Engage and educate clients using available tools and systems, and foster a culture focused on exceptional client experience.
Help team members understand and follow applicable bank policies and regulations, identify and mitigate risks, and meet operational excellence standards.
Perform special projects and additional duties and responsibilities as required.
Adhere to regulatory and compliance policies and standards, complete required compliance training, and maintain compliance with applicable federal, state, and local laws and regulations.