Branch Banking Assistant Leader

Flagstar Bank•Astoria, OR

7d•$21 - $36

About The Position

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and an excellent client experience, with a focus on the branch’s reputation and success in the community. The role supports market growth of primary client relationships and achievement of financial performance targets for deposits, loans, and non-interest income. It helps lead sales initiatives, coach and develop branch teammates, deliver client engagement and education, and reinforce compliance and operational standards. The position assists the Branch Banking Leader with talent-management responsibilities, including employment, performance evaluations, staff development and training, disciplinary actions, succession planning, and ensuring staff comply with requirements. It also performs special projects and other duties as needed, completes required compliance training, and adheres to applicable federal, state, and local laws and regulations.

Requirements

High school diploma or equivalent (GED, HiSET, TASC, or foreign equivalent).
At least 2 years of branch sales experience.
Experience with a variety of banking products.
Experience with banking risk management.
Ability to build and maintain effective stakeholder relationships through clear communication, proactive collaboration, and cross-functional insights.
Ability to build trusted internal or external client relationships by identifying needs and providing tailored solutions.
Ability to foster a positive work culture and productive work environment.
Ability to meet the role’s moderate physical demands, including standing, sitting, walking, driving, or infrequent lifting.

Nice To Haves

Undergraduate degree (four years or equivalent), or equivalent experience.
At least 4 years of branch banking and/or financial institution sales experience.
Experience in a leadership role.
Competencies in creating diverse and cohesive teams, education/coaching/teaching, creating followership and accountability, and objectively evaluating talent.

Responsibilities

Drive growth of primary client relationships and achieve financial performance targets for deposits, loans, and non-interest income.
Identify and deliver appropriate client introductions to team members to support growth targets and successful sales initiatives.
Support coaching, development, and mentorship of team members.
Support execution of partner-produced sales and marketing initiatives.
Reinforce training, development, and coaching for branch teams on the organization’s mission and effective engagement with communities and customers.
Assist the Branch Banking Leader with employment, performance evaluations, staff development and training, disciplinary actions, succession planning, and staff compliance.
Deliver client engagement and education using available tools and systems.
Foster a culture focused on exceptional client experience and the organization’s mission and purpose.
Help team members understand and follow applicable bank policies and regulations to identify and mitigate reputational, regulatory, employee, and client risks.
Meet operational excellence standards.
Perform special projects and additional duties and responsibilities as required.
Complete required compliance training and comply with applicable regulatory and compliance standards and federal, state, and local laws.