Branch Banking - Assistant Leader

Flagstar Bank • Wickliffe, OH

8d • $21 - $36

About The Position

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and an excellent client experience, with a focus on reputational success in the community. The role supports business growth, sales leadership and coaching, client engagement, risk management, and branch talent management. The Assistant Leader also performs special projects and other duties as required, and must adhere to applicable regulatory and compliance policies, standards, laws, and required training.

Requirements

• High school diploma or equivalent (GED, HiSET, TASC, or foreign equivalent).
• At least 2 years of branch sales experience.
• Experience with a variety of banking products.
• Experience with banking risk management.
• Ability to build and maintain effective stakeholder relationships through clear communication, proactive collaboration, and cross-functional insights.
• Ability to build trusted client relationships by identifying needs and delivering tailored solutions.
• Ability to foster a positive work culture and productive work environment.

Nice To Haves

• Undergraduate degree (4 years or equivalent), or equivalent experience.
• At least 4 years of branch banking and/or financial institution sales experience.
• Experience in a leadership role.
• Competency in creating diverse and cohesive teams.
• Competency in education, coaching, and teaching.
• Competency in creating followership.
• Competency in objectively evaluating talent.
• Competency in creating accountability.

Responsibilities

• Drive market growth of primary client relationships and achieve financial performance growth targets for deposits, loans, and non-interest income.
• Identify and deliver appropriate client introductions to team members to support growth targets and successful sales initiatives.
• Support coaching, development, and mentorship of team members.
• Support execution of partner-produced sales and marketing initiatives.
• Reinforce training, development, and coaching for branch teams on the organization’s mission and effective engagement with communities and customers.
• Assist the Branch Banking Leader with employment, performance evaluations, staff development and training, disciplinary actions, succession planning, and ensuring staff compliance requirements are met.
• Deliver client engagement and education using available tools and systems.
• Foster a culture focused on exceptional client experiences and delivering on the organization’s mission and purpose.
• Identify and mitigate reputational, regulatory, employee, and client risks by helping team members understand and follow applicable bank policies and regulations.
• Meet operational excellence standards.
• Perform special projects and additional duties and responsibilities as required.
• Adhere to regulatory and compliance policies and standards, complete required compliance training, and maintain compliance with applicable federal, state, and local laws and regulations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Comprehensive leave program
• Variable incentives, bonuses, commissions, or other awards may be included in total compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED