Branch Banking Assistant Leader

Flagstar Bank•Oconto Falls, WI

2d•$21 - $36

About The Position

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and client experience excellence, with a focus on reputational success in the community. The role supports growth in primary client relationships and financial performance, including deposits, loans, and non-interest income. It also supports team coaching and development, client engagement and education, and adherence to bank policies, regulations, and operational standards. The role assists the Branch Banking Leader with talent management, including employment, performance evaluations, staff development and training, disciplinary actions, succession planning, and ensuring staff comply with requirements. The position may also perform special projects and additional duties as required. The position is located in Oconto Falls, Wisconsin.

Requirements

High school diploma or equivalent (GED, HiSET, TASC, or foreign equivalent).
At least 2 years of branch sales experience.
Experience with a variety of banking products.
Experience with banking risk management.
Ability to build and maintain effective stakeholder relationships through clear communication and proactive collaboration.
Ability to build trusted client relationships by identifying needs and delivering tailored solutions.
Ability to support a positive work culture and productive work environment.
The job requires a moderate degree of physical exertion and stamina, such as standing, sitting, walking, driving, or infrequent lifting.

Nice To Haves

Undergraduate degree (four years or equivalent), or equivalent experience.
At least 4 years of branch banking and/or financial institution sales experience.
Experience in a leadership role.
Competencies in creating diverse and cohesive teams; education, coaching, and teaching; creating followship; objectively evaluating talent; and creating accountability.

Responsibilities

Drive market growth of primary client relationships and achieve financial performance targets for deposits, loans, and non-interest income.
Identify and deliver appropriate client introductions to team members to support growth targets and sales initiatives.
Support coaching, development, and mentorship of team members.
Support execution of partner-produced sales and marketing initiatives.
Reinforce training and coaching on the organization's mission and effective engagement with communities and customers.
Assist the Branch Banking Leader with employment, performance evaluations, staff development and training, disciplinary actions, succession planning, and compliance oversight.
Deliver client engagement and education using available tools and systems.
Foster a culture focused on exceptional client experience and the organization's mission and purpose.
Help team members understand and adhere to applicable bank policies and regulations; identify and mitigate reputational, regulatory, employee, and client risks.
Meet operational excellence standards and comply with applicable laws, regulations, policies, and required compliance training.
Perform special projects and additional duties and responsibilities as required.