Part Time Branch Ambassador - Tallulah

Capital One•Tallulah, LA

6d•Onsite

About The Position

Capital One is seeking a Part Time Branch Ambassador to provide welcoming, human-centered service in a community banking space where technology meets personal support. The role combines attentive hospitality, digital banking guidance, customer relationship-building, and accurate transaction processing. Branch Ambassadors help customers use mobile banking, remote deposit capture, and contactless payments, identify customer needs, and connect them with appropriate tools or banking solutions. The position emphasizes trust, security, regulatory compliance, and accuracy in a high-volume environment without traditional sales quotas. The role may require support at other branches within a 50-mile radius, with occasional opportunities to assist other locations in the broader region. Employees must be available for a flexible schedule, including weekends, and adapt to business-driven schedule adjustments. Required training may take place at times different from the primary shift. The job involves lifting up to 25 pounds and standing or moving for extended periods. The listed full-time annual salary for Tallulah, Louisiana is $43,680; part-time salary is prorated according to regularly scheduled hours.

Requirements

High school diploma, GED, or equivalent certification.
At least 1 year of retail, sales, or customer service experience.
At least 6 months of cash handling experience.
Ability to work a flexible schedule, including weekends, and adapt to schedule changes.
Ability to lift up to 25 pounds and stand or move for extended periods.
Regular and consistent attendance.

Nice To Haves

Associate’s degree.
2 or more years of retail or customer-facing experience.
Proficiency in G-Suite.
Strong written and oral communication skills.

Responsibilities

Process high-volume cash transactions, including deposits, withdrawals, and negotiable instruments, accurately.
Follow security, audit, BSA/AML, and federal regulatory standards to protect customers' assets.
Educate customers on mobile banking, remote deposit capture, contactless payments, and other digital tools.
Listen to customers, identify personal or business needs, and connect them with relevant digital tools or banking solutions.
Welcome customers and provide attentive hospitality throughout the branch.
Balance efficient service in a high-volume setting with a community-focused customer experience.
Support surrounding branches within a 50-mile radius and occasionally assist other locations in the broader region.
Attend required training sessions and maintain regular, consistent attendance.