Branch Admin (51015)

JUNIPER LANDSCAPING•Wimauma, FL

About The Position

The Branch Administrator - Maintenance works closely with the Branch Manager to execute administrative functions supporting the day-to-day operations of assigned branches. The role owns ancillary (non-contract) service support from opportunity creation through billing, supports branch financial and administrative processes, and maintains accurate customer and property records. The administrator partners with Shared Services on contract-related actions and serves as the branch’s primary point of contact for corporate departments, providing a high level of service to internal and external customers. The position supports recruiting, hiring, and onboarding; month-end close and management reporting; work-ticket scheduling and monitoring; job costing and purchase-order coordination; ancillary-service opportunities, change orders, and billing; inventory tracking; credit memos; accounts receivable follow-up; and the maintenance of customer and property information in company systems.

Responsibilities

Support recruiting, hiring, and onboarding, including recruiting events, application screening, interview scheduling, pre-employment screenings, and I-9 verification.
Process month-end close activities and generate financial and operational reports for management review and analysis.
Support scheduling and monitoring work tickets, ensure accurate job costing, allocate and receive purchase orders, and complete work tickets in the landscaping management system.
Support ancillary (non-contract) service opportunities from creation through billing, ensuring required documentation, approvals, and fields are complete before conversion.
Process change orders and billing accurately and promptly, coordinating with branch management and field crews to confirm scope, work completion, and job costing.
Support inventory processes by collecting physical count sheets from the field and entering counts accurately and promptly into the Accounting tracking file.
Prepare and process credit memos according to company approval thresholds and retain required backup documentation.
Support accounts receivable through collections follow-up, invoice inquiries, and dispute research; escalate unresolved items to corporate AR as needed.
Maintain accurate property records and customer contact information in company systems.
Submit purchase-order requisitions and assist with receiving in accordance with company procurement procedures.
Serve as the branch point of contact for corporate department requests, respond promptly, and route requests outside the role’s scope to the appropriate party.
Partner with Shared Services on contract-related actions.