Branch Admin

JUNIPER LANDSCAPING•Wimauma, FL

About The Position

The Branch Administrator - Maintenance works closely with the Branch Manager to execute administrative functions that support day-to-day operations for assigned branches. The position owns ancillary (non-contract) service support from opportunity creation through billing, supports branch financial and administrative processes, and maintains accurate customer and property records while partnering with Shared Services on contract-related actions. The Branch Administrator is the branch’s primary point of contact for corporate departments and delivers service to internal and external customers. The role supports recruiting, hiring, and onboarding; month-end close and reporting; work-ticket scheduling and monitoring; ancillary service opportunities, change orders, and billing; inventory tracking; credit memos; accounts receivable follow-up; purchase orders; and the accuracy of customer and property information in company systems.

Responsibilities

Support recruiting, hiring, and onboarding, including recruiting events, screening applications, scheduling interviews, coordinating pre-employment screenings, and completing I-9 verification.
Process month-end close activities and generate financial and operational reports for management review and analysis.
Support scheduling and monitoring work tickets, ensure accurate job costing, allocate and receive purchase orders, and complete work tickets in the landscaping management system.
Support ancillary (non-contract) service opportunities from creation through billing, ensuring required documentation, approvals, and fields are complete before an opportunity converts.
Process change orders and billing accurately and promptly, coordinating with branch management and field crews to confirm scope, work completion, and job costing.
Support inventory processes by collecting physical count sheets from the field and entering counts into the tracking file provided by Accounting.
Prepare and process credit memos according to company approval thresholds and retain required backup documentation.
Support accounts receivable efforts, including collections follow-up, invoice inquiries, and dispute research; escalate unresolved items to corporate Accounts Receivable as needed.
Maintain accurate property records and customer contact information in company systems.
Submit purchase order requisitions and assist with receiving in accordance with company procurement procedures.
Serve as the branch’s primary point of contact for corporate department requests, responding promptly and routing requests outside the role’s scope to the appropriate party.
Partner with Shared Services on contract-related actions.