Admin Support, Branch Billing

Rain For Rent•Tucson, AZ

About The Position

The Branch Billing Admin compiles and maintains records of business transactions and office activities for the establishment. The position supports branch billing and administration, processes rental and sales orders, maintains related files and spreadsheets, and communicates with branch personnel to resolve discrepancies and provide order and inventory information. The role also provides general office support, including handling correspondence, calls, visitors, and records.

Responsibilities

Sort incoming branch correspondence and mail and process outgoing correspondence and mail.
Assist the Office Manager with payables, credit, and collections when necessary.
Process incoming rental and sales orders for specified branches.
Maintain open and closed rental files.
Interpret orders and convert them in the computer system into sales or rental invoices, branch transfers, credit memos, and billing adjustments.
Create specialty invoices.
Communicate with the branch team about pricing or inventory discrepancies before invoicing.
Communicate with the branch team about rental and sales orders, answer inquiries, and provide information on orders and inventory.
Maintain pending equipment release files.
Maintain spreadsheets regarding invoicing and paperwork received.
File correspondence and other records.
Answer telephone calls and route them to appropriate branch personnel.
Greet visitors, ascertain the nature of their business, and direct them to the appropriate person.
Make copies of correspondence or other printed matter.
Comply with all policies and procedures.