Billing Clerk / Admin Support

Purcell Tire & Rubber Company • Kingman, AZ

2d

About The Position

Purcell Tire and Service Centers is hiring a full-time Billing Clerk / Admin Support team member to support store operations and provide an exceptional customer experience by listening to, understanding, and anticipating customer needs. The role includes administrative duties and logistics related to store operations, tires, and tire services. The position requires customer service, transaction processing, and billing support, along with a commitment to continual improvement, training, and professional growth.

This is a safety-sensitive position. Purcell Tire conducts drug screenings for THC and other drugs under applicable state safety-sensitive exceptions. The posting states that being unimpaired is a bona fide occupational qualification for service technicians because improperly installed tires or failure to convey safety-related mechanical issues could cause injury or death.

Requirements

• Ability to pass a pre-employment background check and drug screen.
• Proficiency in Microsoft Office.
• Strong organizational skills.
• Strong verbal and written communication skills.
• Ability to problem-solve.
• Willingness to work without direct supervision.
• Dedicated and reliable self-starter who enjoys working in a team environment.

Nice To Haves

• Valid driver's license preferred.
• Two to three years of previous clerical or administrative experience preferred.
• Prior tire sales experience is a plus.

Responsibilities

• Provide high-level customer service by phone and in person.
• Handle incoming inquiries, concerns, and complaints.
• Accurately enter and monitor daily sales and invoicing activities.
• Process daily cash, credit, national account, and fleet transactions.
• Handle purchase orders, billing, credit, and collections.
• Perform routine cleaning and maintenance of the work area as assigned.
• Look for opportunities to improve products and services.
• Commit to continual improvement, training, and professional growth.
• Accept stretch assignments and perform other essential and non-essential duties as assigned by management.

Benefits

• Paid training and development.
• Performance incentives and bonuses.
• Affordable medical, dental, and vision coverage.
• Paid time off after 90 days.
• Employee discounts.
• Employee referral program.
• Employee assistance programs.
• Flexible spending and health savings accounts.
• Prescription program.
• Short-term and long-term disability coverage.
• Free group life and AD&D insurance policy.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed